Distribution Center Operations Manager

Position Type
Full Time
Career area
Supply Chain & Distribution
Location
Georgia Field Office, Savannah, Georgia 31322, United States
Job
R-93859

Become a Part of the NIKE, Inc. Team

NIKE, Inc. does more than outfit the world’s best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it’s about each person bringing skills and passion to a challenging and constantly evolving game.

Location
- Wolf Creek Distribution Center | Atlanta GA

Shift-Multiple Shifts Available

We are looking for an experienced, hands-on Operations Manager to help launch and stabilize the Wolf Creek Distribution Center, a brownfield 3PL operation. You will serve as a key Nike operational leader and partner closely with the 3PL management team to convert facility and process designs into safe, executable, and sustainable daily operations.

You will bring a servant-leadership mindset, strong operational judgment, and the ability to lead through ambiguity and change. You will build trust across Nike, the 3PL provider, and cross-functional partners while creating a positive, inclusive, and accountable culture focused on safety, service, quality, productivity, and financial performance.

This role is part of the Wolf Creek DC leadership team and is expected to provide operational coverage aligned with a 24/7, four-shift model. The Operations Manager will lead through a combination of direct operational ownership, cross-functional influence, and partnership with the 3PL provider. Specific workstream, shift, and people-leadership assignments will be based on the final site operating model.

• Partner with the 3PL provider, engineering, systems, facilities, transportation, inventory, and other stakeholders to translate detailed designs into executable operating processes.
• Participate in process-design reviews and validate operational requirements, labor assumptions, throughput, capacity, constraints, and service expectations.
• Develop and validate Job Instruction Sheets (JIS), standard work, operating procedures, escalation paths, and management routines across receiving, storage, picking, packing, and shipping.
• Identify safety, quality, service, productivity, and change-management risks before launch, then drive mitigation plans to closure.
• Coordinate operational readiness activities, including staffing readiness, training validation, floor readiness, cutover planning, contingency planning, and launch criteria.
• Provide visible leadership during go-live, actively manage operational issues and escalations, and support rapid stabilization through disciplined problem solving and daily performance management.
• Help establish a scalable four-shift operating model and consistent Nike-to-3PL alignment across a 24/7 operation.

• Advise and improve business processes that receive, store, process, and ship product accurately and on time while optimizing operational results.
• Use data to set SMART goals, analyze performance, identify root causes, and make decisions that improve safety, service, quality, productivity, cost, and customer experience.
• Lead multiple cross-functional projects using structured project-management, Lean, and problem‑solving methods.
• Simplify work, reduce errors, improve flexibility, and engage employees and partners at all levels in continuous improvement.
• Develop and manage departmental plans and budgets, monitor performance to plan,…