Sales and Service Technician

Apply for the Sales and Service Technician role at Bridgestone Retail Operations, LLC

Posted 3 days ago;
Be among the first 25 applicants.

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company‑owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career.

We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full‑time and part‑time employees, and a 401(k) plan.

Retail

The retail Sales and Service Technician (SST) is a hybrid role in stores and serves as a key pipeline for career growth within Firestone Complete Auto Care. The role is responsible for serving customers, recommending products and services, performing entry‑level vehicle services, and ensuring customer satisfaction through thorough and timely completion of services.

Pay Range: $15.20 - $22.71 per hour.

• Customer service, sales, customer issue resolution – 75% of time.
• Basic vehicle service tasks: oil, tire and fluid changes – 25% of time.
• Store operations: opening/closing, inventory, displays – as needed.

• May assist a Manager or act as Manager‑On‑Duty in certain circumstances or to support development.
• Learn all aspects of store operations and flex between front/back shop tasks.

• High School Diploma or equivalent.
• Valid automobile driver's license.
• Strong customer service orientation and career growth mindset.
• Ability to learn and perform basic vehicle service tasks.
• Ability to learn and operate store systems.

• 2‑year degree or completion of a non‑traditional education or training program.
• Previous consumer retail sales experience.
• Previous automotive experience a plus.
• Previous management/supervisory experience a plus.

• Medical, Dental and Vision – Starting day 1 for all teammates.
• Paid vacation and holidays.
• On‑the‑job training and company‑funded ASE certifications.
• Flexible work schedule.
• 401(k) match.
• On‑demand pay (daily pay) program available.

• Professional Development:
  Resources to help you level up.
• Community Involvement:
  We work with local communities to give back.
• Integrity & Teamwork:
  We do things right, always, together.

We believe people can only provide superior service and quality when they bring their whole self to work.

• A supportive and engaging onboarding experience to ensure a smooth transition.
• The opportunity to develop and grow through training and mentorship.
• Corporate Social Responsibility activities.
• A truly global, dynamic and challenging work environment.
• Agility and work/life effectiveness for long‑term well‑being.
• A diverse and inclusive team.

All applicants must complete a Form I‑9 Employment Eligibility Verification at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.

Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.