E-Commerce Technician Job Savannah area,Georgia USA,Retail

Position: E-COMMERCE TECHNICIAN

The eCommerce Technician is responsible for managing the online sales process by identifying high-value items and ensuring efficient order fulfillment. This position plays a critical role in supporting Goodwill Southeast Georgia’s mission by maximizing revenue from donated goods through digital platforms. The eCommerce Technician collaborates with leadership teams, maintains a clean and organized work environment, and fosters a positive and professional atmosphere.

ESSENTIAL

FUNCTIONS AND MAJOR RESPONSIBILITIES:

Mission Alignment:
Exemplifies Goodwill Southeast Georgia’s mission, vision, and values in all aspects of work, ensuring a positive impact on the community and organization.

Product Evaluation:
Sorts, evaluates, and identifies high-value items suitable for online sale, ensuring safe packing of product for transport.

Inventory Management:
Monitors, organizes, and tracks eCommerce inventory, ensuring accurate records.

Team Communication:
Collaborates with store leadership and the eCommerce leadership team, attending training sessions, monthly meetings, and contributing to operational improvements.

Safety and Organization:
Maintains a clean, organized, and safe workspace, adhering to company policies and safety guidelines.

Positive Work Environment:
Fosters a positive and collaborative work atmosphere by communicating respectfully and effectively with coworkers, leadership, and customers.

Performance Metrics:
Tracks and analyzes key performance indicators (KPIs) for online sales, contributing to strategies that drive growth and profitability.

Continuous Learning:
Stays informed on eCommerce trends and platform updates, leveraging new insights to enhance operational efficiency and customer engagement.

Other Duties:
Performs other related duties as assigned, supporting the overall success of the eCommerce operation.

QUALIFICATIONS AND SPECIAL

SKILLS REQUIRED:

Strong knowledge of jewelry, collectibles, and art. Ability to use online forums to research items to determine appropriate value.
High school diploma, GED or any job-related experience that will provide the necessary knowledge, skills and abilities to be able to perform the essential functions of the position.
Computer skills, knowledge to navigate through online sales portals, payment systems, shipping systems, and online value sites.
Experience using a digital camera or cell phone camera.
Eye for great picture taking to pictorially describe items.
Creative writing skills and strong attention to detail.
Ability to learn quickly and retain information.
Ability to work in collaborative team environments.

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