Retail Shortage Control - Part Time

Join our team as a Shortage Control Associate and contribute to a secure shopping environment while delivering exceptional customer service! The Shortage Control Associate (SCA) plays a vital role in maintaining the store’s safety and overall customer experience by displaying a confident presence, monitoring key areas for theft trends, and fostering a positive atmosphere for shoppers and staff.

As a SCA, you will greet every customer entering or exiting the store with a warm smile and loud, friendly greeting, thereby enhancing a sense of control and security. You will monitor store entrances, exits, and high‑risk areas throughout each shift, aiming to reduce opportunities for theft, shoplifting, and other dishonest activities. Your confidence, positive attitude, and expertise in store shortage reduction programs will build trust and encourage respectful behavior from customers and associates alike.

• Maintain a professional appearance at all times, wearing the designated dress standards, radio, and earpiece.
• Stand positioned at the front of the store, remaining vigilant and aware of your surroundings.
• Greet every customer entering or exiting the store with a warm smile and a loud, friendly greeting, promoting a sense of control and security.
• Create a secure environment and reduce opportunities for theft.

• Possess a knowledge mastery of top shortage areas and support programs aimed at theft reduction.
• Effectively communicate information about theft prevention during store rallies, collaborating with the Manager on Duty.
• Conduct bag and package checks on store and corporate associates, ensuring adherence to safety and security standards.
• Understand the role you play in keeping your store and assets safe and secure.

• Provide support in training associates on shortage reduction programs and processes.
• Role‑model safety as a top priority and address any unsafe practices promptly.

• At least 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations is preferred.
• Ability to stand and walk for extended periods of time and to visually monitor store environments.
• Ability to maintain confidentiality is required.
• Ability to review, analyze, and comprehend business trends.
• Ability to exhibit a positive demeanor, strong posture, and energetic greeting.
• Ability to work in a fast‑paced, high‑pressure environment with detailed focus and disciplined decision making.
• Excellent communication with customers and co‑workers.
• Excellent leadership skills that support fostering productive business relationships.

• Excited to deliver great values to customers every day.
• Take pride and ownership in helping drive positive results for a team.
• Committed to treating colleagues and customers with respect.
• Believe in the power of diversity and inclusion.
• Want to participate in initiatives that positively impact the world around you.

Base Pay: $13.00 per hour (Regular Part‑Time). Part‑time associates may be eligible for Burlington ’s benefits package, including medical coverage and a 401(k) plan, together with paid time off, paid holidays, and paid sick time in accordance with applicable law.

Location:

7400 Abercorn Street, Savannah, GA 31406. Posting Number: P1‑1071089‑5.

Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.