Operations Manager

About Talbots

Talbots is a leading omni‑channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that is both timeless and timely, fine quality craftsmanship and gracious service. At Talbots, relationships are the key to our business. We hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture.

We are committed to offering modern classic style for every body type, including a full range of sizes, inclusive to every woman in your life.

Growth opportunities, incentive programs, comprehensive benefits packages for both full‑time and eligible part‑time employees, generous merchandise discounts (50%, 60% & 70%), referral incentive program and additional perks such as discounts on travel, shopping, concerts and more.

• Experienced leader with two or more years of specialty retail experience emphasizing store operations and/or visual merchandising.
• Model of professionalism with a strong work ethic, integrity, and respect for others.
• Customer‑centric, understanding the importance of exceptional service for growing store sales.
• Educator, coach and mentor who inspires team associates based on their individual strengths.
• Organized and strategic, able to make independent decisions in a fast‑paced, ever‑changing environment.
• Clear communicator of business‑related information and brand initiatives.
• Ambitious, enthusiastic, friendly, and able to work cooperatively in a diverse environment.
• Technologically proficient with computer POS, iPad, handheld systems.
• Physically able to climb ladders, move around regularly, and stand for extended periods; able to bend, reach, stretch for product and lift or carry at least 40 lbs.
• Flexible schedule availability, including opening/closing shifts, weekends, and holidays, with full 40‑hour work week.

• Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships internally and externally.
• Provide an exceptional and meaningful customer service experience that promotes the product and builds brand relationships.
• Achieve sales and service metrics in key measurable areas including client outreach, appointment setting, and Talbots Classic Awards.
• Partner with the Manager to lead the team with ownership in all areas of operations.
• Plan, execute and lead floor sets, window displays, interior marketing, recalls, markdowns, etc.
• Educate, train, and reinforce brand standards and company policies and procedures.
• Balance operational and selling energy, ensuring proper planning, scheduling, and prioritizing tasks to meet business needs.
• Maintain knowledge of business, competitive landscape, fashion trends, and key business drivers to strategically identify opportunities that maximize sales and achieve financial goals.
• Ensure compliance with all company policies and procedures as well as local, state, and federal employment laws.
• Develop and maintain positive working relationships that support a productive work environment.

Store 00213, Savannah, GA 31405. Position Type:
Regular/Full time.

The Company is an equal‑opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications and are made without regard to sex, race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for applicants with disabilities.

If you require an accommodation to perform the essential duties of this position, please contact  The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.