Consultant, FAC in Residence

Job Overview

Join Saks Global as a Consultant, FACT In Residence and drive exclusive personal shopping experiences for clients in the Fifth Avenue Club In Residence.

• Deliver outstanding service in an exclusive space, establishing new Saks Fifth Avenue accounts and driving overall Fifth Avenue Club In Residence sales volume.
• Maintain consistent high-level customer service by developing excellent client relationships.
• Initiate and utilize Club events to recruit new clients, increase sales, and develop existing clients.
• Proactively generate and share ideas with the Fifth Avenue Club In Residence team to maximize sales and achieve or exceed goals.
• Use Saks Fifth Avenue’s online clientele resource tools to record and maintain client information and preferences to drive your business.
• Source product for client appointments through various inventory networks, including Flagship stores, the digital “endless aisle,” and distribution centers.
• Engage with clients and perform basic alteration fittings with guidance and training from the Alterations Director.
• Maintain a consistent digital presence to attract new clientele and drive your business both traditionally and through social media selling.
• Act as a community and brand ambassador on behalf of Saks Fifth Avenue and perform ad hoc responsibilities as needed.

• Minimum 3 years of retail experience in a customer-focused luxury sales environment.
• Passion for luxury fashion and lifestyle.
• Experience working with sales quotas and comfort with meeting sales targets in a commission-based selling environment.
• Established network and/or client base on multiple Social Media platforms, and the ability to drive business digitally through content creation.
• Excellent networking and relationship skills, with a customer-first mindset.
• Strong communication skills, direct, diplomatic, and an out-of-the-box thinker who generates innovative ideas.
• Community-oriented, with built relationships in the local market both personally and professionally.

Full-time position. Benefits package for all eligible full-time Associates, including medical, vision, and dental, and an amazing Associate discount.

Mid-Senior level

Full-time

Consulting, Information Technology, and Sales

Retail Apparel and Fashion

is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.