Teleseller

Your Role

We are looking for an energetic and results-oriented Teleseller & Caring, who will play a key role in increasing our profitability and sales revenue by delivering a luxury sales experience.

In this role, you will play a crucial part in selling Technogym products and services, providing a premium customer experience, understanding the customer’s needs and offering the best solution for their desires.

You will handle all requests from new and/or existing customers and follow up on leads from marketing campaigns by creating a strong interaction (via call/email/chat).

• Guarantee the achievement of quarterly inside sales targets.
• Fulfill lead generation activity aimed at increasing the customer base.
• Manage inbound calls (for both B2B and B2C customers), delivering a unique selling experience while understanding customers’ needs and offering the right solution to ensure customer satisfaction.
• Manage outbound calls to generate new business opportunities.
• Support our Sales team in the field by scheduling visits.
• Manage and nurture the CRM Database to ensure the information is accurate and up-to-date.
• Collect and share adequate market feedback with the relevant departments.
• Oversee the process from order to installation, checking customer satisfaction and upselling additional products or services where applicable.

Ideally, you are passionate about working out, enthusiastic and proactive, while also down-to‑earth and ethical. You are a driven and consultative salesperson with excellent communication skills and strong teamwork. You are cool‑tempered and able to handle rejection.

• 2‑3 years’ experience in telesales or another sales/customer service role.
• Bachelor’s degree, ideally with business development experience.
• Excellent phone sales techniques and communication, interpersonal skills.
• Experience in working in a team in sales‑oriented environments.
• Outstanding negotiation skills with the ability to resolve issues and address complaints and doubts.
• Long‑term customer relationship approach.
• Ability to identify process improvements.
• Fluency in English.
• Knowledge of CRM management.
• Interest in and passion for technological evolution and innovation.
• Knowledge of Salesforce would be a plus.

We are an equal opportunity employer and value diversity at our company. We welcome applications from all members of society irrespective of age, sex, sexual orientation, race, religion or belief.