Bilingual Logistics & SCM Account Coordinator; Korean​/English

Position: Korean Bilingual - Logistic/SCM Account Coordinator

Location: Spring Hill, TN / Holland, MI / Atlanta, GA / Savannah, GA

Employment Type: Full time with full benefits

Salary: 55K-65K base (DOE)

Provide assistance to the company by responding to clients related to orders and products.

• Prepare, file, and retrieve sales-related documents such as invoices and PO status.
• Manage day-to-day activity and coordination associated with key accounts including account management, relationship management, order gathering/coordinating sales completion, sales reporting, and customer communications.
• Provide customer service and order gathering and management for assigned key and target accounts and general support.
• Partner with account management teams for administrative support.
• Work with the account management team and support departments to assist in the creation of reports and sales analysis.
• Ensure customer account information stays updated.
• Manage inventory stocks and track and monitor inbound and outbound shipments, gather promotional orders, and track and validate necessary tracking reports and delivery process.
• Handle internal systems to process, invoice, and manage customer accounts.
• Update profiles in ERP systems, communicating changes to customers as needed, and maintain accurate pricing/price sheets and promotional pricing (handling RFQ).
• Submit pricing information to the customer and input pricing/SERVEONE information in the ERP system.

• Strong communication skills with a problem-solving attitude.
• Excellent computer skills (MS Office in particular).
• Organizational and time-management skills.
• Hands-on experience with CRM software.
• Highly motivated, self-directed, and customer service oriented.
• Demonstrate strong attention to detail and a sense of urgency.
• Ability to learn and perform multiple tasks in a fast-paced environment.
• Ability to work independently as well as in a team environment.
• Korean/English Bilingual is a must for this role
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• Medical, dental, vision, life insurance and disability insurance (100% covered, also with family members).
• Paid vacation days.
• Visa support (H1B and Green Card).
• 401K (up to 4% match).
• Relocation support.