Business Development Manager - East

About Us

Hydrafacial is a global category-creating company focused on bringing innovative products to market and delivering beauty health experiences by reinventing our consumer’s relationship with their skin, their bodies and their self-confidence.

Hydrafacial is the most-requested professional skin health treatment in the world.

The Business Development Manager is the primary revenue relationship between Skin Health Systems and its provider base — the person responsible for ensuring that every Hydrafacial account achieves its full clinical and commercial potential. This role directly drives consumable revenue, provider loyalty, and the long‑term growth of the Hydrafacial brand within a defined territory.

• Manage a defined territory of provider accounts for Hydrafacial and the full Skin Health Systems treatment platform, proactively introducing new products, protocols, and treatment boosters to increase utilization and consumable reorder rates.
• Partner with each provider to develop individualized business plans that drive patient volume, improve treatment menu positioning, and increase practice revenue attributable to Hydrafacial.
• Drive second-system and trade-up device purchases within the existing customer base by identifying growth opportunities and building ROI-based business cases.
• Utilize trunk stock strategically to increase booster penetration, support in‑office demonstrations, and expand treatment protocol adoption.
• Deliver hands‑on clinical and business training to providers and their staff — independently or in partnership with the Regional Training Specialist — covering patient consultation, front desk coaching, and treatment protocols.
• Support provider loyalty program engagement, including the My Beauty Health app and online ordering platform, to improve operational efficiency and client retention.
• Execute field programs and in‑office events to drive advanced treatment utilization and reinforce Hydrafacial's clinical and commercial value proposition.
• Collaborate cross‑functionally with Capital Sales Managers, Regional Training Specialists, and Inside Business Development Managers to execute cohesive territory strategies.
• Represent Skin Health Systems at customer events, regional meetings, and trade shows to strengthen provider relationships and brand presence.
• Maintain accurate and complete daily documentation of all customer interactions, business plans, and activities in Salesforce.
• Perform other duties as assigned.

• High school diploma or GED.
• Minimum 5 years of account management experience selling into the aesthetics (cash‑pay) market — dermatology, plastic surgery, or med‑spa.
• Demonstrated success helping medical practices or med‑spas build a business around a clinical product or device.
• Experience developing tools, processes, and programs designed to drive patient volume at an owner‑operated business level.
• Strong clinical, sales, and business acumen with ability to communicate ROI and value proposition effectively.
• Proven track record of quota achievement and MBO attainment.
• Ability to strategically upsell, forecast accurately, and leverage internal resources to achieve goals.
• Exceptional communication, planning, and organizational skills.
• Ability to build and sustain strong client relationships that increase product utilization.
• Ability to travel up to 75% by automobile or plane.
• Flexibility to attend evening and weekend events as needed to support customer business development.

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Aesthetic license.
• Experience with Salesforce CRM.

• Primarily field‑based role requiring extensive daily driving, often 2–4 hours per day; must maintain a valid driver's license and reliable personal vehicle.
• Frequent air travel required; must be able to navigate airports and work in varied travel environments.
• Ability to stand, walk, and be physically present in clinical environments for extended periods of up to 8 hours.
• Must be able to lift and carry product samples, trunk stock, and demonstration materials weighing up to 50 lbs.
• Ability to perform and demonstrate Hydrafacial…