Sales Manager

Job Description

We are seeking a motivated and results-driven professional to join our team as a Sales & Operations Lead. This role combines business development, client relationship management, and operational support to help drive growth and deliver exceptional customer experiences.

The ideal candidate is proactive, customer-focused, and enjoys working in a fast-paced environment where they can contribute to both revenue generation and day-to-day operations.

• Identify and pursue new business opportunities through networking, outreach, referrals, and market research
• Build and maintain strong relationships with prospective and existing clients
• Present service offerings and develop customized solutions based on client needs
• Prepare proposals, negotiate terms, and close new business opportunities
• Maintain accurate client records and sales activities within the CRM system
• Support operational processes to ensure timely and high-quality service delivery
• Collaborate with internal teams to ensure customer satisfaction and successful project execution
• Monitor client feedback and identify opportunities for continuous improvement

• Bachelor’s degree in Business, Marketing, Communications, or a related field
• Minimum of 1 year of experience in Sales, Business Development, or Customer Service
• Strong communication, interpersonal, and relationship-building skills
• Ability to manage multiple priorities and work independently
• Proficiency with CRM systems and Microsoft Office applications
• Self-motivated with a strong commitment to achieving goals

• Base salary + commission and potential revenue share
• Career growth opportunities as the local market expands
• Company vehicle or mileage reimbursement
• Ongoing training and professional development

• Proven experience in scheduling, dispatching, or office coordination, experience in flooring, kitchen, construction, or home improvement industries preferred
• Strong organizational and time-management skills with the ability to multitask in a high-volume, deadline-driven environment
• Excellent communication skills, including professional phone etiquette and clear written communication
• Comfortable working with installers, subcontractors, vendors, and homeowners
• Proficiency with computers and office software; experience with scheduling or project management systems is a plus
• Detail-oriented with strong follow-through and problem-solving abilities
• Bilingual proficiency in Spanish is required
• Prior receptionist, administrative assistant, or construction office experience is highly desirable