Associate Director, Access & Reimbursement; ADAR CV- South Atlanta, GA

Job Description Summary

The Associate Director, Access & Reimbursement (ADAR) is a field‑based role that proactively provides in‑person or virtual education to accounts within the South Atlanta, Lawrenceville, Savannah, and Columbus, GA territories. The ADAR serves as the patient access and reimbursement lead in business‑to‑business conversations and manages the pull‑through of access and reimbursement strategy within aligned accounts.

• Interact with large, complex accounts to support patient access, proactively providing face‑to‑face education on programs to providers and staff to integrate products into office processes.
• Work with key members of therapeutic area offices (executives, providers, administrators, billing and coding staff, claims departments, revenue cycle managers) to support patient access.
• Analyze problems and offer solutions, support patient reimbursement questions, offer support on reimbursement issues with third‑party payers at the provider level, analyze account reimbursement issues as needed.
• Support pull‑through on local coverage decisions, communicate policy changes that may affect other departments.
• Maintain expertise in regional and local access landscape, anticipate changes, act as the reimbursement expert for the therapeutic area.
• Interface with Patient Support Center and Access & Reimbursement Managers on patient case management, case resolution, and reimbursement support.
• Collaborate with cross‑functional associates within NPC to share insights on customer needs and barriers.
• Educate HCPs on acquisition pathways, buy‑and‑bill end‑to‑end processes, workflows, and facility pull‑through in complex accounts, including alternative channels such as white bagging, clear bagging, brown bagging, and alternate sites of care.

• Assess access situation within the assigned geography and develop an appropriate Plan of Action.
• Communicate P.O.A. to appropriate personnel.
• Educate HCPs on acquisition pathways, buy‑and‑bill processes, and alternate channels.
• Educate stakeholders on logistics of ordering, payment, inventory, and product returns & replacement.
• Analyze reimbursement issues, anticipate changes, and act as the designated reimbursement expert for offices and field teams.
• Be accountable for engagement with non‑prescribers (pharmacy, system leadership, financial counselors, office administrators, revenue cycle managers).

• Bachelor’s degree required; business or biological science education preferred; advanced degree preferred.
• 5+ years of experience in pharmaceuticals/biotech focusing on patient services, market access, sales, or account management, with at least 2 years in a patient services practice support role for a specialty product.
• Experience working with highly complex practices and/or health systems to establish access and acquisition pathways.
• Strategic account management experience using a proactive approach to anticipate access hurdles.
• Deep expertise and experience integrating manufacturer‑sponsored patient support programs.
• Experience with specialty products acquired through specialty pharmacy networks.
• Knowledge of reimbursement pathways (specialty pharmacy, buy‑and‑bill, retail).
• Must reside within territory or within a 60‑mile daily commuting distance; ability to travel 60‑80% of time within the territory; valid driver’s license required.

The salary range for this position is $–$ per year. Final salary is determined by relevant skills and experience and is reviewed periodically. Compensation includes a performance‑based cash incentive and, depending on the level, eligibility for annual equity awards.

US‑based eligible employees receive a comprehensive benefits package including health, life and disability benefits, a 401(k) with company contribution and match, and a generous time‑off package with vacation, personal days, holidays, and other leaves.

Driving is an essential function of this role. Candidates must have a fully valid and unrestricted driver’s license and the company will provide reasonable accommodations for qualified individuals with medical restrictions if a…