CFR Sales Engineer - Atlanta, GA

About NCR Voyix: NCR Voyix Corporation (NYSE: VYX) is a global platform‑powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end‑to‑end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.

Title:

CFR Sales Engineer

Location:

Remote – Georgia (Preferred: Atlanta)

The Americas Sales Engineering Team is looking for a Sales Engineer with a strong focus on the Convenience and Fuel (CFR) retail market. The Sales Engineer partners with Account Executives to develop and establish business opportunities, focusing on the technical execution of opportunity pursuit. This role includes building customer solution maps, establishing executive‑level relationships with the customer’s technical leadership, and collaborating with customer‑facing teams to increase market share, grow revenue, and improve customer satisfaction.

The Sales Engineer also works with product management and development teams to influence the future direction of the solutions for our clients.

Qualifications:

3+ years of pre‑sales/customer‑facing/technical experience in the Convenience and Fuel Retail industry, proven technical and business/sales acumen, exceptional customer focus, and a bias for action.

• Jointly create, manage and execute account plans side by side with the Account Executives, taking lead on key technical initiatives; be introduced to key technical stakeholders in each account and create a solution plan according to initiatives and objectives.
• Maintain and develop existing and new offerings through appropriate and relevant internal liaison, to optimize business growth and customer satisfaction.
• Plan and prioritize opportunities for utmost productivity and efficiency.
• Validate software, hardware and services pricing and margins based on the scope of work.
• Engage Professional Services in opportunities after forming a clear solution plan.
• Monitor and report on market and competitor activities.
• Communicate and report internally on opportunity status and plan ahead using appropriate methods to facilitate the development of profitable business and sustainable relationships.
• Attend, present, and demonstrate at customer meetings and internal sessions with other company functions, as necessary.
• Influence buyers on product offering new/improved products/innovation within the industry.
• Focus on upselling while acting as a technical advisor to customers within remit.
• Follow and comply with all relevant policy and quality system and administration procedures, processes and practice.
• Work with and drive other teams to ensure the right personnel are aligned for specific product demos and presales discussions.
• Influence changes through close internal dialogue, ensuring customer’s expectations and service agreements are met.
• Influence product development and enhancements using gathered intelligence to enhance internal practices and processes, achieving genuine sales development.

• Bachelor’s degree in Computer Science, MIS, or Engineering preferred.
• 5+ years of experience in pre‑sales/customer‑facing/technical roles selling software, hardware, and services.
• 3+ years of experience in the Convenience and Fuel Retail industry.
• Working with large retailers as a consultant, service provider, software provider or from an end‑user perspective.
• Willingness to travel frequently in the defined region for both client and industry events.
• Excellent English, including both oral and written communication, with high‑level presentation skills.

• Worked with major oils companies.
• Self‑motivated and self‑driven, motivated passion for the industry and products.
• Clear focus on high quality and business profit; a "make it happen" team player.
• Effective communicator, able to deal with all levels of people from senior management down to front‑line employees.
• Professional and credible…