Sales Representative; English-Speaking | Valencia, Spain

Location: Valencia, Spain (On-site)

Employment Type: Full-time

Industry: E-commerce / Customer Experience / Retail

Language Requirement: Native English

We are recruiting an English-speaking Sales Representative to join a growing international customer experience team supporting one of Europe's leading e-commerce brands.

This role combines customer service with consultative sales, helping both private and business customers find the right products while identifying opportunities to upsell and build long-term customer relationships.

You’ll work with warm leads and existing customers, making this an excellent opportunity for someone with strong communication skills who enjoys helping customers and achieving commercial results.

• Engage with customers via phone and email, providing outstanding service and product guidance
• Understand customer needs and recommend the most suitable products and solutions
• Identify opportunities to upsell and cross-sell relevant products and services
• Follow up on warm leads and convert enquiries into successful sales
• Build lasting relationships by delivering an exceptional customer experience
• Accurately record customer interactions and maintain CRM information
• Share customer insights and feedback to support continuous service improvement
• Consistently achieve individual and team sales targets

• Native English speaker
• Previous experience in customer service, hospitality, retail, sales, help desk, or another customer‑facing role
• Excellent verbal and written communication skills
• Commercial mindset with the motivation to achieve sales targets
• Positive, confident, and customer‑focused personality
• Sales experience is an advantage but not essential
  —comprehensive training is provided
• Comfortable learning new systems and working in a fast‑paced environment
• Interest in e‑commerce, retail, or office products is considered a plus

• Competitive salary with uncapped performance bonus
• Full training and ongoing coaching
• Private Spanish health insurance
• Free daily breakfast and lunch
• Free Spanish language classes
• Career progression opportunities within an international organisation
• Monthly team events, bootcamps, and social activities
• Modern, collaborative, and multicultural working environment
• Support with Spanish administrative procedures for international hires

If you're passionate about delivering excellent customer service, enjoy speaking with people, and want to develop a career in sales within an international environment, this is an excellent opportunity to join a growing team in Valencia.

Whether your background is in retail, hospitality, customer support, or sales, you'll receive the training and support needed to build a successful long‑term career.