Leasing Consultant​/Marketing Representative

Position Overview

The focus of the Leasing Consultant is to lease apartments while achieving the highest effective rent levels possible and maintaining a strong customer service/satisfaction philosophy. You assist in your community's goal to effectively and efficiently lease the property, while also promoting excellence in resident customer and service.

• Support the execution of marketing campaigns and promotional activities.
• Assist in developing and distributing marketing materials, presentations, and product information.
• Generate leads and support the sales team by identifying potential opportunities.
• Collect feedback from customers to inform marketing strategies and product improvements.
• Maintain accurate records of interactions, leads, and marketing activities.

• Track marketing activities and report on key performance metrics.
• Support market research and competitive analysis initiatives.
• Provide insights to improve campaign effectiveness and customer engagement.

• Show apartments
• Provide information to prospects via telephone and personal visits
• Accurately quote prices
• Follow up on all prospects
• Thorough knowledge of the immediate market and all comparable properties
• Thorough knowledge of the surrounding community
• Ensure all necessary application paperwork is obtained from prospects
• Provide superior customer service
• Collect money (deposits, rents, etc.)
• Prepare and review leases for accuracy
• Maintain effective and aggressive lease renewal program
• Inspect apartments for readiness
• Adherence to and proper implementation of all Fortis Properties Management policies and procedures
• Distribute move‑in packages
• Other duties as delegated

• Fair Housing policies and procedures
• ADA policies and procedures

• 1-3 years of experience in leasing, marketing, sales, or customer‑facing roles required
• Experience with social media, email marketing, and marketing automation platforms preferred
• Familiarity with lead generation strategies and sales support processes.
• Proficiency with Microsoft Office Suite, Google Workspace, and basic CRM tools.
• Proficiency with property management software (Yardi, Real Page, MRI, App Folio)
• Canva knowledge a plus

• Ability to successfully interact with people
• Organizational skills
• Computer literate
• Strong communication skills both orally and written
• Good decision‑making ability
• Proficient sales skills
• Professional image

The Leasing Consultant will report to the Community Manager and/or Assistant Manager.

• Paid Time Off
• Medical/Dental/Vision
• Life Insurance
• 401(K)
• Referral Program
• Rent Discounts (where applicable)

This job description is not intended to be all‑inclusive. Duties, responsibilities, and activities may change at any time with or without notice. The Company provides reasonable accommodations in accordance with the Americans with Disabilities Act (ADA).

This Property Management Company is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.