In-Home Sales & Tech Support

In-Home Sales & Tech Support (Full‑Time)

We’re looking for entry‑level In‑Home Sales & Tech Support professionals to work during our busiest hours in a local field role that requires daily travel to customer residences. This role is not remote.

• Pay Rate: $20.05 hourly + mileage reimbursement + phone stipend + sales commission.
• Hours:
  
  12:05pm–9:00pm, 5 days a week (schedule may vary based on business needs; flexibility required).

As an In‑Home Sales & Tech Support, you’ll be on the front lines helping customers through our Serve, Solve, Sell™ approach. You’ll start with paid training to prepare you to work independently in the field and gain hands‑on sales experience while building skills in communication, negotiation, and problem‑solving. Ongoing coaching and mentoring will support your growth and help you stay confident and tech‑savvy.

• Serve: Meet customers in‑home, in‑office, or wherever they are. Provide exceptional customer service throughout the entire interaction, prioritizing the customer first and meeting/surpassing sales targets.
• Solve: Resolve customers’ tech issues, offer understandable solutions, and ensure customers leave with a resolution that works and a product that meets their future tech needs.
• Sell: Leverage Asurion’s range of products to offer tailored solutions. Listen actively to identify customer needs and position products uniquely to meet those needs, using strong negotiation and communication skills.

• Comfortable working in a sales environment with set targets.
• Valid driver’s license and satisfactory driving record with at least 1 year of driving experience.
• Proof of valid car insurance (excluding Manhattan).
• A personal vehicle (excluding motorcycles). Customer service appointments are located in neighborhoods and cities surrounding the inventory warehouse; maximum expected travel distance is 120 miles one‑way.
• Personal cellphone to stay connected while on the job.
• Comfortable working around household pets.
• Efficient, adaptable, goal‑oriented, persuasive communication skills.
• Open‑minded with a passion for learning that will carry through diverse career paths.
• Natural outgoing individual who thrives in human interaction.

• Base hourly rate guaranteed for all hours worked; paid bi‑weekly.
• Earned pay can be accessed early.
• Uncapped commissions based on sales performance; paid bi‑weekly.
• Mileage reimbursement based on IRS guidelines; paid weekly.
• $35 phone stipend; paid monthly.
• 3–4 weeks of paid training.

Asurion is a global tech solutions industry leader that creates a work culture where employees are valued, regardless of their level or position. Our products and services help more than 350million customers worldwide.

Employee health and safety are a top priority. Meeting customers at their homes creates a great customer experience, and we work hard to ensure all employees feel safe while performing their work.

Asurion is an equal‑opportunity employer. We hire the best available person for the job regardless of marital status, sex, gender orientation, age, religious belief, race, nationality, ethnic origin, color, or disability.