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Retail Relationship Manager - Savannah, GA

Job in Savannah, Chatham County, Georgia, 31415, USA
Listing for: Center Parc Credit Union
Full Time position
Listed on 2026-08-20
Job specializations:
  • Sales
    Financial Sales
Salary/Wage Range or Industry Benchmark: 65000 USD Yearly USD 65000.00 YEAR
Job Description & How to Apply Below

Retail Relationship Manager

Great opportunity for someone who thrives on building relationships, driving growth, and making a real impact in the community! Seeking past experience with a Credit Union, Bank, or related financial institution engaging in prospecting, networking, connecting with people, and developing partnerships to grow the credit union! This Retail Relationship Manager will work out of our Savannah Branch and develop relationships in the greater Savannah market.

Position Status – Full-Time exempt

Reports To:

AVP Retail

Pay information:
Base plus commission structure: $65,000 + Commission

We believe great work is to be rewarded with great benefits. Our benefits include, but aren't limited to, medical coverage with generous company contributions, dental with employee only coverage paid by the company, vision with employee only coverage paid by the company, paid time-off, 401k plan with a defined company match, company paid long-term disability, short term disability, and company paid holidays.

Purpose:

The primary purpose of this position is to assist Center Parc Credit Union (CPCU) to live out our Mission, "To help our members achieve financial success by providing exceptional products and service."

The Retail Relationship Manager (RMM) is responsible for the development, oversight, and expansion of retail member relationships and member growth within an assigned geographical area. They engage in contact and follow up activities, pipeline management, sales calls, and other initiative-taking activities to acquire new retail members and contribute to deposit growth.

Essential Duties and Responsibilities:

Other duties may be assigned.

  • Adhere to and deliver on CPCU's core values:
  • Serve Exceptionally
  • Commit to Better
  • Find the Fun
  • Invest in Integrity
  • Follow the Numbers
  • Go Forth and Conquer
  • Protect with Passion
  • Identify and acquire new retail members through prospecting, pipeline management, referral resources, community engagement, planned calling activities, and both in person and telephone outreach efforts.
  • Develops and maintains a network of local market Centers of Influence (COI) contacts.
  • Works collaboratively with APCU/Center Parc Business Relationship managers to acquire retail members by offering credit union membership to the employees of businesses for which the Business Relationship Mangers have obtained a business membership.
  • Engages with key decision makers to discover their business needs; proactively identifies and successfully converts sales opportunities through needs-based conversations.
  • Maintains awareness and focus on the strategic initiatives of the credit union and engages in activities that are likely to result in the furtherance or achievement of strategic objectives around growth and increased membership.
  • Partners with internal stakeholders and functional support areas whenever collaboration is needed to ensure flawless onboarding of new members or a concentrated number of new members in one facility or location.
  • Collaborates with branch managers with the assigned territory and with the resources of the member development department to avoid duplicity of activities and to identify whether a hand-off to the RMM would be appropriate or feasible.
  • Offers appropriate products and services and guidance aimed at enabling prospective members to achieve their financial goals and meet their present and future financial needs.
  • Facilitates the ability for the retail members to speak with internal business partners for resolution of inquiries and concerns that cannot be resolved by yourself.
  • Completes member relationship-building assignments, such as follow up calls, pre-determined member contact intervals, incentive announcements, and acknowledgement of important dates (birthdays, anniversaries, etc.).
  • Maintains up to date product knowledge; has a full understanding of the features and benefits of the related products and services offered by the credit union.
  • Maintains knowledge of diverse types of financial and economic concepts, membership geographic areas approved for APCY/Center Parc, and market segments that have been identified as part of the credit union's strategy.
  • Effectively uses written…
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