Account Director

For over a decade, our clients in aviation and maritimehave usedour technology-driven products and services to keep their passengers entertained and connected to the things they love, from anywhere in the world.

Brands such as Southwest Airlines, Norwegian Cruise Lines,Cathay Pacific and Celebrity Cruises have trusted us toprovide solutions fromhigh-speed broadband internet to movies,television and games.

Our team of global experts take pride in providing clients what they need today while creating a strategic road map for tomorrow through reliable, scalable, and affordablecontent and connectivity solutionsdesigned to meet the ever-changing technology needs of our clients' passengers and guests.

Anuvu is embarking on a new chapter with a new story to tell. As one of the leading providers of high-speed connectivity and entertainment solutions for worldwide mobility markets, we deliver what customers need today, whileremainingflexible andfuture-focused.

The Account Directoris responsible forbuildinglong term relationships with our clients. The incumbent willbe responsible fora portfolio of airlines or a large strategic account,develop new business from existing customers and activelyseeknew sales opportunities.

Location:

T his role will beona hybrid work arrangement,with time balanced between the clientandhome.

• Provide our clients with the best customer experience in the industry
• Will be the primary contact for all customer account management matters, including contentselection& service delivery.
• Build andmaintainstrong,long-lasting relationships.
• Negotiate contracts and close agreements thatmaximizerevenue and margin.
• Ensure thetimelyand successful delivery of our solutions according to customer needs,objectives and SLA's.
• Maintain account management plans and develop asolution orientatedapproach to drive account growth.
• Develop and coach new members of the team.
• Clearly communicate the progress of initiatives to internal and external stakeholders.
• Maintain a strong industry network toleveragesales opportunities.
• Source,analyze and share competitor intelligence, marketdataand industry trends for their airlines.
• Exemplify the company core values and behaviours.
• Coach and develop a diverse and inclusive team.
• Provide general leadership support across your location and the wider teams.
• Ensure regular,relevant and effective communication with key stakeholders, across the function and throughout the department.
• Flexibility toattend meetings outside of standard working hours and travel as required.

• Management of accounts with revenue of $1m plus
• Managing teams (directly or indirectly), within a matrix organization
• Commercial negotiation and / or legal contracting experience

• Are a team fit; can help advance our global, inclusive culture
• Are self-starter who likes to roll up your sleeves and take initiative with minimal direction
• Can think about tomorrow, while getting your work done today
• Are a collaborative team player; primary audience will be internal teams
• Are curious and open to learning and findingnew solutions
• Are able toprovide and accept feedback in a constructive manner
• Are organized, have strong communication skills, and do whatever it takes to get things done

A career with Anuvu is a unique opportunity to grow your knowledge and skills within a casual culture that thrives on collaboration and innovation. In addition to a providing an outstanding work environment, we offer competitive benefits including medical, dental, vision, paid time off, 401k, disability and life insurance, flexible scheduling, pet insurance, employee assistance, and discounts on gym membership, concerts, amusement parks, hotels, and more!

Anuvuis an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.