Security Officer

About The Role

We are looking for a dedicated, reliable, and confident Security Officer to join our Security team at our luxury urban resort. The ideal candidate is a detail-oriented team player committed to maintaining a safe, secure, and welcoming atmosphere for our guests, members, visitors, and team members.

As a Security Officer, you will serve as a visible presence throughout the property, helping protect people and assets while delivering exceptional hospitality and service. The ideal candidate is observant, professional, and able to remain calm and composed in a variety of situations.

• Monitor surveillance systems and patrol assigned areas to identify potential safety concerns, security risks, or unauthorized activities
• Provide a visible and professional presence throughout the property
• Interact professionally with guests, members, visitors, and team members while providing assistance when needed
• Respond promptly and appropriately to incidents, emergencies, guest concerns, and service requests
• Conduct inspections of access points, equipment, and facilities to ensure safety and security standards are maintained
• Assist with enforcing property policies and procedures
• Maintain accurate daily activity logs, reports, and incident documentation
• Support emergency response efforts and follow established safety and security protocols
• Monitor and report maintenance, safety, or operational concerns observed during patrols
• Collaborate with team members and department leaders to promote a safe and welcoming environment
• Assist with key control, lost and found procedures, and other security-related responsibilities as assigned

• Previous security, hospitality, customer service, military, or law enforcement experience preferred
• Excellent observational skills with the ability to identify unusual or suspicious behavior
• Strong verbal and written communication skills
• Ability to remain calm and make sound decisions under pressure
• Familiarity with security equipment, surveillance systems, and access control systems preferred
• Strong customer service mindset and commitment to hospitality
• Ability to stand, walk, climb stairs, and perform physical activities throughout the workday
• Strong integrity, professionalism, and ethical standards
• Ability to uphold resort standards of safety, security, and guest service
• Excellent presentation and grooming standards
• Ability to work a flexible schedule, including weekends and holidays as business needs require