Field Service Technician- Macon, GA

About NCR VOYIX

NCR Voyix Corporation (NYSE: VYX) is a global platform‑powered leader in unified commerce for shopping and dining. It provides a flexible, intelligent platform with end‑to‑end payments capabilities and supports retailers and restaurants worldwide.

Field Service Technician I

Macon, GA

As a Field Service Technician you will be the first line of support for our customers, communicating in an open, helpful, and engaging manner to find the right solution. You will triage customer issues, handle problems before they arise, and use the training provided by NCR Voyix to deliver quality service.

• Hourly Pay Range: $17 to $19 per hour
• Overtime available at time and a half
• 7 paid holidays and 6 paid floating holidays
• Paid vacation – up to 80 hours in the first year
• 401(k) savings and retirement plan
• Company‑provided business‑use‑only vehicle
• Medical insurance available immediately

• Perform customer installation, maintenance, and service calls promptly and effectively.
• Service electromechanical equipment such as self‑checkout systems within an assigned territory.
• Carry out maintenance, repair, preventive maintenance work, and system overhauls.

• Local candidate to the specific geographic area.
• Authorized to work in the United States.
• At least 18 years of age.
• Valid driver’s license and driving record that satisfy NCR fleet requirements.
• PC skills, basic electronic skills, and familiarity with hardware and operating systems.
• Ability to perform essential functions of the job with or without reasonable accommodation.
• Prolonged travel, driving several hours per day.
• Rotating and weekend shifts.
• Flexible shift work – rotating shifts within set teams, including morning, afternoon, and evening start times with some holidays.
• Carrying and lifting tools, parts, and equipment: up to 75 lbs. without assistance, up to 150 lbs. with assistance.
• Bending, squatting, walking, standing, sitting, reaching, and repetitively grasping and manipulating objects of varying size.
• Willing to be trained and operate small‑scale scissor lifts in retail environments to service or replace networking equipment such as access points or switches.

• Familiarity with large servers, mainframe computers, and imaging software.
• A+ Certification, CompTIA, or N+ Certification.
• One or more years of related experience.

Offers of employment are conditional upon passage of screening criteria applicable to the job.

Integrated into our shared values is NCR Voyix’s commitment to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential.

We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.