Site Lead - Installation

Key Responsibilities

Operational Leadership

• Lead and coordinate daily activities of installation teams.
• Ensure adherence to standardized installation procedures (SOPs).
• Assign technicians based on workload, skill level, and production targets.
• Conduct daily briefings to align on safety, production goals, and priorities.
• Maintain consistent workflow across all installation steps.

Production & Execution Management

• Track daily installation output against plan.
• Monitor cycle times and identify bottlenecks.
• Implement corrective actions to maintain throughput.
• Ensure efficient vehicle flow through staging, installation, and completion.
• Coordinate readiness of tools, materials, and kits to avoid delays.

Vehicle Flow & Site Coordination

• Coordinate vehicle availability and staging within the site/yard.
• Ensure proper sequencing of vehicles aligned with installation plan.
• Support vehicle movement coordination as needed to maintain workflow.
• Prevent congestion, idle time, or process interruptions.

Quality Oversight

• Ensure all installations follow approved procedures and quality standards.
• Support inspection activities and coordinate rework when required.
• Monitor First Pass Yield (FPY) performance and defect trends.
• Escalate recurring quality issues to program and engineering teams.

Safety & Compliance

• Enforce PPE requirements and safe work practices.
• Ensure compliance with Job Hazard Analysis (JHA) and safety procedures.
• Maintain clean, organized, and hazard‑free work areas.
• Report and escalate safety risks, incidents, or near misses.

Client Coordination

• Serve as the primary on‑site point of contact for the customer.
• Coordinate daily execution with site representatives.
• Provide updates on production status, risks, and constraints.
• Escalate issues related to site access, logistics, or operations.

Hands‑On Support

• Maintain working knowledge of all installation steps.
• Provide hands‑on support during peak demand or operational gaps.
• Support onboarding and on‑the‑job training of technicians.

Reporting & Communication

• Provide daily reporting on production, quality, and safety metrics.
• Track issues, delays, and risks impacting execution.
• Ensure proper documentation and traceability (e.g., VIN‑level tracking).
• Coordinate with PAC leadership and cross‑functional teams.
• Identify opportunities to improve efficiency, quality, and workflow.
• Support implementation of updated procedures and best practices.
• Provide feedback to program leadership on operational performance.

• 3+ years of experience in automotive installation, fleet upfit, or similar field operations
• Experience leading field teams of 8–16 technicians
• Ability to read, understand, and enforce SOPs
• Strong organizational and communication skills
• Comfortable working in high‑volume, fast‑paced environments
• Valid driver’s license
• Ability to perform hands‑on technical tasks within the installation process when required.

• Fleet installation or vehicle modification programs
• Experience with structured production environments (takt‑based or high‑volume)
• Experience working with enterprise customers

• English Communication:
  All employees must be able to communicate effectively in English during operations.
• Work Authorization:
  All employees must have valid legal authorization to work in the US.
• Safety Compliance:
  All employees must always follow safety regulations and immediately report any potential risks or unsafe conditions during operations.
• Work Standards:
  Personnel must follow the established working procedures, including punctuality, adherence to process instructions, and meeting expected performance levels.

Pay Range: $115,000 – $125,000 USD

As set forth in The PAC Group’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.