Service Technician

Position at Whaley Food service

Job Overview:
The Service Technician II position is responsible for the maintenance and repair of commercial cooking equipment, commercial refrigeration and/or commercial HVAC.

• Troubleshoots and repairs commercial kitchen cooking, refrigeration, and HVAC equipment.
• Communicates with branch office to order parts for repairs.
• Communicates with customer and branch office regarding status of repairs.
• Completes service tickets according to procedures.
• Monitors truck stock to ensure required parts are stocked on vehicle.
• Maintains service vehicle, tools, and uniforms representative of Whaley quality.
• Meets reasonable on‑call requirements.

• Must be at least 18 years of age.
• Three (3) years of maintenance experience, including repairing commercial cooking or refrigeration equipment. Strong HVAC experience is a plus.
• Valid driver’s license and a driving record that aligns with our safety standards.
• Completion of a satisfactory background check and drug screen is required.
• Ability to work independently.
• Dependability.
• Accurately and promptly completes required paperwork.
• Excellent customer service skills.
• Stable work history.

• Regularly lift and/or move up to 50 pounds; frequently lift and/or move up to 100 pounds; and occasionally lift and/or move more than 100 pounds with assistance.
• Repeated bending, twisting, stooping, kneeling, and climbing up and down ladders.
• Extensive daily travel to work site location.
• Exposure to hot grease from fryers.
• On‑call weekend rotation (frequency varies with branch size).
• Occasional to frequent exertion in high temperature environment (overheated kitchens, rooftops, etc.).

• Competitive Salary & On‑call Pay
• Company Vehicle & Cell Phone
• Uniforms Provided
• Meters & Test Equipment
• Continuing Education
• Industry Certification
• 401(k) & Profit Sharing
• Paid Holidays & Vacation
• Medical & Dental Benefits
• Short‑Term Disability
• Long‑Term Disability Insurance (company paid)
• Life Insurance (company paid)

Whaley Food service is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Visit the Whaley career site and grow with us: