Pest Control - Additional Service Technician

Position Summary

The Additional Services Technician provides specialized pest control and home protection services, including termite treatments, mosquito control, insulation installation, exclusion work, and other pest management solutions. This role combines hands‑on service delivery with exceptional customer care, ensuring high‑quality results, accurate documentation, and safe, efficient operations.

• Perform specialized pest control services, including termite control, mosquito treatments, insulation installation, exclusion work, and other additional service offerings.
• Complete initial indoor and outdoor pest control applications for new customers with a focus on quality, thoroughness, and attention to detail.
• Deliver exceptional customer service by explaining treatment plans, service features, and benefits while addressing customer questions and concerns.
• Follow assigned service routes and schedules, coordinating effectively with office staff and management to ensure efficient service delivery.
• Maintain accurate and organized customer, service, and appointment records using company technology and systems.
• Inspect and maintain company vehicles, equipment, and personal protective gear to ensure safe and effective operations.
• Promote customer satisfaction by consistently delivering high‑quality service and adhering to company standards and procedures.

• 1+ years of customer service experience required and demonstrated mechanical aptitude and familiarity with construction‑related tasks, including operating ladders and power tools safely and effectively.
• Must be 21 years of age or older.
• Possess a valid driver’s license and have 3+ consecutive years of driving history as driving a company vehicle is an essential function of the role.
• Earn and maintain state-required training and pest control licensing if applicable (provided).

The Shield Co. Management / Eco Shield Pest Solutions is one of the fastest‑growing pest control companies in the country! Our mission is to create the world's happiest family, and our purpose is to spread happiness. We do this by delivering exceptional experiences to our customers, employees, partners, and communities - treating everyone like family.

At Eco Shield, we invest in our people because they're the driving force behind everything we do. You'll have access to benefits that support your health, protect your financial future, and help you grow - both personally and professionally. We're committed to providing resources that make life easier, so you can focus on doing your best work and building a meaningful career.

When you join Eco Shield, you're not just getting a job - you're gaining support for the life you're building.

• Weekly Pay - get paid every Friday!
• Paid sick and vacation time along with 10 company-paid holidays.
• Comprehensive benefits package including medical, dental, and vision options.
• 401(k) with a competitive match.
• Access to the Employee Assistance Program (EAP).
• Discounted pest control services for employees and their friends and family.
• Base pay is one part of our total compensation package.
• This position offers an hourly base pay of $21.00, plus additional compensation opportunities. Please note that actual earnings beyond base pay will vary based on sales.
• Comprehensive Health Coverage
  - Medical, dental, and vision plans designed to fit your needs.
• Financial Well-Being - 401(k) with company match to help you plan for the future.
• Health Savings Options - HSA plans with tax advantages to maximize your healthcare dollars.
• Income Protection
  - Short- and long‑term disability and life insurance options.
• Wellness & Mental Health Support
  - Employee Assistance Program and wellness resources.
• Flexible Care Access
  - Virtual care options for convenient, on‑demand support.
• Growth & Stability - A company that invests in your long‑term success.

The physical demands and working conditions outlined here are typical requirements for an employee to effectively carry out the essential duties of this job. Reasonable accommodations may be provided to…