Field Service Generator Technician

As aField Service Generator Technician is responsible for accurately troubleshooting, repairing, and diagnosing both routine preventative maintenance and emergency services while making repair recommendations to customers. You will perform warranty work per manufacture's guidelines, perform start-up/commissioning on new generators and generator systems. This position will work alone or with other Field Service Generator Technician's to ensure all work scheduled is performed safely and to the customer's satisfaction.

• Install, diagnose, repair, and rebuild engine and electrical industrial generators, transfer switches, UPS, and switch gear systems
• Must have the ability to troubleshoot, problem solve, load bank, and have knowledge of Automatic Transfer Switches (ATS's) and generator controls
• Diagnose and inspect systems and their components for the purpose of evaluating condition, identifying necessary repairs, failures, and recommend preventive maintenance
• Perform preventative maintenance on generators and other related equipment contracted through Current Edge Solutions
• Repair or replace defective electrical or mechanical parts, as required to bring the equipment up to specifications
• Provide written field service reports to customers at the completion of all services
• Explain and defend warranty decisions; generate and communicate service bulletins to customers
• Manage projects, as assigned
• Provide guidance, assistance, and training to other technicians
• Assist other technicians with large multi-person jobs or troubleshooting complicated issues
• Provide superior customer service by answering any questions/addressing concerns, providing appropriate documentation and explanations of service such as parts used & work performed
• Maintain stock and tools in service vehicle
• Additional duties as assigned

• 2+ years of experience in servicing, and repairing engines, including transfer switch and/or switch gear
• Good working knowledge of power generation components, power electronics, electronic controls, and fuel systems
• Proficient with computers and field service software
• Work well under pressure, in all weather conditions 24/7
• Ability to handle multiple duties and tasks safely
• Able to read electrical schematics and equipment mechanical drawings
• Must have basic hand tools
• Familiar with all types of test equipment including, but not limited to, circuit breaker timing apparatus, high potential AC and DC test equipment, high current/low impedance ohmmeters, digital multi-meters, relay test apparatus, power quality metering
• Organized and focused, with excellent time management
• Ability to work independently with little or no supervision
• Self-motivated technician with a background of following established procedures as well as engaging in complex problem-solving abilities to provide solutions to generator issues in the field
• Communicate effectively and professionally with employees at all levels within the company as well as with equipment manufacturers and other vendors
• Must be available and willing to work after hours, weekends, holidays, as well as rotating on-call shifts
• Must be able to safely operate heavy equipment as well as a forklift in accordance with OSHA regulations

• Under the supervision of the Senior Service Engineer – VP Power Services
• Location:
  
  Savannah, GA
• FLSA status:
  Hourly Non-Exempt
• Full-Time:
  Must be available and willing to work after hours, weekends, holidays, as well as rotating on-call shifts
• Paid:
  Bi-Weekly
• A job for which military experienced candidates are encouraged to apply
• Travel:
  Up to 20% outside local area (company paid travel)
• Pay: $25 - $40 per hour based on experience and skill level

The physical demands described here are representative…