Loss Prevention Operations Analyst

The Loss Prevention Operations Analyst is a key member of the Loss Prevention team, working with field leadership, corporate leaders and Regional Loss Prevention Managers to provide analysis and insights to reduce shrink and improve associate safety. In addition, this role will play a key project management role supporting the implementation and maintenance of company LP assets. The LP Analyst will own case management reporting and documentation of company policies and procedures to ensure expected security measures are in place.

The Loss Prevention Operations Analyst will play a critical role in building a positive work culture, driving process improvement, streamlining work efforts and supporting change-management efforts within the retail organization.

• Leverage loss prevention and safety data including LP case statistics, shrink and workers comp/general liability claims to identify trends and opportunities to partners across the organization
• Work with the Sr. Director of LP and cross-functional business partners to streamline and improve current LP administrative and reporting processes. Leverage other functional areas to automate reporting, increasing focus on analytics
• Manage operational aspects of loss prevention through effective vendor management and expense control. Includes management of store alarm systems and security guard programs
• Manage Loss Prevention expenses, working with finance to develop forecast and budget and understand variances in actual spend
• Function as project manager for loss prevention projects, engaging with other areas of the company to define project scope, goals and deliverables. Projects can include physical security systems, access control, CCTV, intrusion detection and other related technologies
• Act as LP-point person on test and control analytics and evaluation of results, making recommendations to improve results

• Ability to work independently, multi-task, and prioritize effectively
• Ability to establish and maintain effective working relationships with internal and external colleagues
• Financial acumen with curious and analytic mindframe
• Strong organizational and problem-solving skills with attention to detail
• Strong oral and written communication skills
• Ability to travel as required

• High school diploma or equivalent required, college degree preferred
• 4+ years’ experience in operational support or financial analysis in a multi-unit environment
• Experience in project management and process improvement
• Experience managing data to analyze trends to identify areas of opportunity

• While performing the duties of this job, the employee is regularly required to sit. The employee must frequently use their hands to handle or feel objects and must be able to speak and hear clearly.
• The employee may occasionally need to lift and/or move up to 25 pounds. Specific vision abilities required for this job include close vision, distance vision, and depth perception.
• Must be able to work effectively in a fast-paced environment

The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications required of personnel so classified. Equal employment opportunities are provided to all employees and applicants for employment. Discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law are prohibited.

This role requires sound judgment, discretion, and the ability to operate effectively in a fast-paced, multi-location retail environment. Responsibilities may change based on business needs.

CITITRENDS is an equal opportunity employer.