Customs Brokerage Agent

Customs Brokerage Agent

We're not in the shipping business; we're in the information business
-Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all which foster an innovative, customer service-based approach to logistics.

19,000 trained professionals

350+ locations worldwide

Fortune 500

Globally unified systems

Major Duty and Responsibilities

• Timely and Accurate Shipment Processing
• Timely and Accurate Data Entry
• Timely and Accurate Billing and Accounting
• Operations:
• Receive documents.
• Prepare customs entries in Exp.o Customs.
• Understand the elements of the Import & export customs SOP.
• Ensure accurate and timely data entry into operating systems from LOG to DLV.
• Ensure timely customs clearance of shipments.
• Monitor customs clearances and communicate with Customers.
• Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer policies / requirements.
• Understand department process flow, constantly looking for areas of improved efficiency.
• Meet and maintain KPI standards, as per department goals and metrics.

Expeditors Key Performance Expectations

• Exceptional Customer Service:
• Job Execution:
• Reliability:
• Collaboration:
• Communication:
• Culture:
• Personal Growth and Development:

Education and Experience:

• Bachelor's Degree or equivalent experience
• 2 years Customs Brokerage/Compliance experience preferred
• Computer skills (Microsoft Word, Excel, Power Point)
• Ability to type: 45wpm
• Ability to work under pressure
• Ability to adapt to changes
• High level of attention to detail
• Strong organizational skills
• Strong communication skills
• Process oriented

Training Requirements:

• Meet company standards of 52 hours training per year, including as needed management/leadership training

Shift (x4):
Monday - Friday | 08:00am - 05:00pm

Expeditors offers excellent benefits:

• Paid Vacation, Holiday, Sick Time
• Health Plan:
  Medical
• Life Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Growth opportunities within the company
• Employee Referral Program Bonus

Reporting Structure

• Customs Brokerage Lead, Supervisor, Manager

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