Accounts Receivable Specialist

Trueline's client, a growing construction and services organization with a strong reputation for quality and long-term client relationships, is seeking an Accounts Receivable Collections Specialist to join their team in an on-site capacity. This role is key to protecting cash flow, reducing aging, and strengthening client partnerships while ensuring accurate and timely financial reporting.

• Proactively reach out to customers regarding past-due invoices via phone and email
• Manage and monitor AR aging categories including current, 31-60, 61-90, and 90+ days
• Negotiate payment arrangements when appropriate while maintaining positive relationships
• Escalate high-risk or significantly delinquent accounts to leadership
• Prepare accounts for lien filing or third-party collections when necessary
• Apply customer payments accurately and reconcile accounts
• Investigate short payments, deductions, and disputed invoices
• Partner with project managers and billing teams to resolve discrepancies quickly
• Issue monthly statements and follow up on outstanding balances
• Maintain detailed documentation of collection activity in the accounting system
• Track DSO and provide regular collections reporting to leadership
• Identify trends and recommend process improvements to reduce aging

• 2+ years of AR or collections experience; construction or service industry experience preferred
• Strong understanding of accounting fundamentals and AR processes
• Experience using accounting software such as Jonas, Quick Books, Sage, or similar platforms
• Proficiency in Excel
• Excellent written and verbal communication skills
• Ability to navigate difficult conversations with professionalism and confidence
• Highly organized with strong attention to detail and follow-through

• Experience supporting project-based or contract-driven billing environments
• Familiarity with lien processes or working with external collections agencies
• Exposure to contract review related to billing terms and compliance

• Stable, team-oriented work environment
• Direct visibility with leadership and impact on company cash flow
• Competitive compensation aligned with experience
• Standard Monday-Friday business hours with occasional month-end support
• Opportunity to contribute to process improvements and operational efficiency

Trueline and its clients are unabashed equal-opportunity employers committed to a diverse workforce. We welcome smart and ambitious applicants and recruit, refer, hire, place, and promote without regard to race, color, gender, religion, national origin, ancestry, citizenship, disability, age, sexual orientation, or any other characteristic protected by federal or state law.