Customer Service Team Lead & Operations Coach
Job in
Scarborough, Cumberland County, Maine, 04074, USA
Listed on 2026-07-14
Listing for:
Service Experts
Full Time
position Listed on 2026-07-14
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, HelpDesk/Support
Job Description & How to Apply Below
Service Experts is seeking a Supervisor, Customer Service to lead the customer service team and drive daily objectives at our Scarborough, Maine location. The role focuses on maintaining service policy adherence, managing resources, and improving metrics to enhance overall customer satisfaction.
The ideal candidate brings 4+ years in customer service supervision, excellent communication, and the ability to coach and train staff while coordinating with other departments to meet monthly targets.
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