Supervisor - Electric Operations

Position Information

Job Title:

Supervisor – Electric Operations

Locations:
Farmington, ME;
Skowhegan, ME; or Dover, ME

Salary Range: $106,000 – $132,500

Schedule:

On Site – Office

Directs and supervises field planning, work planning, service coordination, and clerical employees responsible for:

• Overseeing the back‑office process from design, obtaining prerequisites for all work orders, preparation of Purchase Requisition s, planning and scheduling of all distribution work, and closeout of work orders.
• Providing technical support for the operations of the Company’s electric T&D system, which may involve service work, service administration, field planning, trouble calls, safety processes, work order/AE processing, use of SAP WMS, obtaining/expediting construction materials, joint facilities billing, customer billing jobs, and/or storm restoration. Ensures work is completed in accordance with internal and industry standards following approved policies, procedures, safety rules, budgets and in a manner that promotes customer satisfaction.
• Integrating all Transmission, Substation, and Distribution Capital, New Customer, Maintenance and Reliability Projects under the responsibility of Electric Operations Central Maine Power, with oversight of the overall accuracy and integrity of the master plan and schedule, as well as adherence to scheduling standards.
• Analyzing and processing work and resource assessment across all Service Centers within the assigned Zone, providing guidance on forecasted labor strategy, identifying over‑allocation of resources by zone, and identifying opportunities for resource sharing and leveraging of existing labor agreements and external resources where required.

• Supervision of Field Planners/Field Engineers, Analysts of Work Planning, Service Coordinators and Clerical Staff; monitoring and coordinating all resources; balancing workload; reviewing design due dates and re‑assigning work as necessary; reviewing completed work orders for accuracy and feedback.
• Providing technical support for the construction, operation, and maintenance of all electric facilities in the division; ensuring work complies with internal and industry standards; resolving customer complaints.
• Knowledge of company construction standards, rates, field operating procedures, safety instructions, union contracts, and accounting manuals; reviewing project designs before and during construction to determine best economic design; analyzing engineering alternatives and providing valid justification for projects; managing annual budgets for Electric Distribution.
• Appraising and approving the work of field planners/engineers and clerks; developing employees to enhance professional values and effective performance; arranging for necessary training.
• Assisting operations with storm restoration efforts.
• Overseeing the service coordination process to ensure proactive interaction with internal and external customers, including contractors, electricians, and customers regarding all aspects of the new service process.

• Expert level project and schedule management skills; knowledge of Capital and O&M Budgeting, Construction Principles, Operations, Maintenance, Safety Standards and Business Processes.
• General understanding of labor work practices; strong project management and multi‑tasking skills; conceptual thinking and strong problem‑solving and analytical skills; effective negotiation skills.
• Ability to use PC desktop applications; ability to develop employees for personal development and leadership skills.

• Bachelor’s Degree with a minimum of four years of relevant experience preferred.
• Associate’s Degree with a minimum of seven years of relevant experience or High School/GED with completion of the relevant progression program and ten years of relevant experience required.

• Develop self and others
• Empower to grow
• Collaborate and share
• Be a role model
• Focus to achieve results
• Be agile

• Competitive benefits and growth opportunities
• Generous performance‑based bonuses
• 12% 401(k) match
• Comprehensive health, dental, and vision…