Patient Service Representative-Surgical Care
Listed on 2026-01-16
-
Healthcare
Healthcare Administration, Medical Office
Description
Medical Group Practices
Clerical/Administrative Support
Req #: 64000
For a limited time, Maine Health is offering a $3,000 sign‑on bonus for qualified applicants. This bonus will be prorated for part‑time positions. Please note this bonus is not available for per‑dime positions. Current Maine Health employees are ineligible; former Maine Health employees are ineligible until greater than 6 months separation from employment.
Patient Service Representative (PSR)Location: Maine Health Surgical Care - Scarborough
Address: 55 Spring Street, Scarborough, ME
Schedule: Monday - Friday, 36 hours/week (Consistent Schedule)
Shift: Daytime Hours (8:00 AM - 4:30 PM)
Remote Flexibility: None - Onsite Position Only
Maine Health Surgical Care in Scarborough is seeking a Patient Service Representative (PSR) to join our team! This is a great opportunity for someone who is looking to start a career in healthcare – no prior experience is required, though previous customer service or healthcare experience is a plus.
As a PSR, you'll be the first point of contact for patients, providing exceptional customer service both in person and over the phone. You'll help schedule appointments, check in patients, verify insurance information, and support the day‑to‑day administrative operations of the surgical care department. Healthcare experience is a plus, but not required.
Why Join Maine Health?Maine Health is a not‑for‑profit integrated health system dedicated to providing high‑quality, patient‑centered care. Join a supportive team where you'll find opportunities to grow, learn, and make a difference in the lives of our patients.
Required Minimum Knowledge, Skills, and Abilities (KSAs)High school diploma or GED preferred.
Certifications:
N/A
Previous office experience with medical office experience preferred.
Required:
N/A
Proficient computer skills.
Maine Health will never request financial information during the interview or pre‑hiring process. All legitimate communications will come from an email address ending in . If you suspect fraudulent activity, please report it immediately to mhcareers
.
With a career at any of the Maine Health locations across Maine and New Hampshire, you'll be working with health care professionals that truly value the people around them – both within the walls of the organization and the communities that surround it.
Maine Health remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you're looking to build a career in a place where people help one another deliver best‑in‑class care, apply today.
If you have questions about this role, please contact rebecca.rand.
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