Senior and Disability Advocate

Benefits: Health Insurance, Dental, PTO, IMRF, LIFE – options for Vision and additional life insurance, 457 Plan

Status: Full-Time, Salaried
Reports To: Director of General Assistance
Location: Maine Township

Maine Township is seeking a knowledgeable and compassionate Senior and Disability Advocate to assist residents with senior services, disability programs, and a wide range of social service resources. This position serves as a primary point of contact for individuals seeking guidance with public benefits, insurance programs, and community-based services. The ideal candidate will be organized, service-oriented, and committed to supporting the needs of township residents.

• Complete client intake procedures, interviews, and program documentation
• Provide information, referrals, and advocacy related to senior and disability services
• Maintain accurate records and follow-ups on resident requests and service needs
• Represent the Township at meetings and committees focused on senior and disability issues
• Assist residents with applications and documentation for Public Aid programs, and related programs
• Provide support for auxiliary programs including LIHEAP, Access to Care, Medicare plans, Benefit Access, QMB, and SHIP
• Assist residents with resources such as housing, transportation programs, living wills, nursing home assistance, Social Security Disability, and community awareness programs
• Maintain strong knowledge of local programs and community resources for referrals
• Support reception desk coverage during lunch hours and high-volume programs
• Participate in required trainings and perform additional duties as assigned

• Strong organizational and time management skills
• Effective communication and customer service skills
• Ability to work collaboratively with clients and coworkers
• Computer proficiency and comfort with office technology
• Ability to manage confidential information with professionalism

• Bachelor’s Degree in Social Services, Human Services, or a related field required
• Experience working with seniors, individuals with disabilities, or public benefit programs preferred
• Bilingual skills are a plus

• Microsoft Word and Excel
• Office equipment including fax machines, scanners, and printers

• Certified SHIP Counselor – Training and certification provided
• Annual CEDA certification for LIHEAP and related programs required
• Ongoing training in Medicaid (IDHS), Social Security programs (SSA, SSDI, SSI), Medicare, and Veterans Administration resources

Maine Township is an equal opportunity employer. All applicants for employment will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
To apply, complete an online employment application.