Patient Service Specialist-Thoracic Surgery
Listed on 2026-02-28
-
Healthcare
Healthcare Administration, Medical Office
Description
Medical Group Practices
Clerical/Administrative Support
Req #: 69200
For a limited time, Maine Health is offering a $3,000 sign-on bonus for qualified applicants. This bonus will be prorated for part‑time positions. Please note this bonus is not available for per‑diem positions. Current Maine Health employees are ineligible; former Maine Health employees are ineligible until greater than 6 months separation from employment.
Per Diem Patient Service Specialist (PSS) Department:Thoracic Surgery
Location:
100 Campus Drive, Scarborough, ME
Schedule:
Per Diem | Monday-Friday, 8:00 AM - 4:30 PM | Minimum 3 days per week | Consistent Schedule Hybrid Flexibility Available-must live local to Scarborough
Maine Health Thoracic Surgery is seeking a detail‑oriented and patient‑focused Patient Service Specialist (PSS) to join our team in Scarborough. This role plays a key part in ensuring a seamless patient experience by coordinating scheduling, managing referrals, and supporting the overall administrative needs of the practice.
If you thrive in a collaborative, fast‑paced specialty environment and enjoy helping patients navigate their care, we encourage you to apply.
Position SummaryThe Patient Service Specialist ensures patient scheduling and referral needs are met while assisting in the general administrative and patient service functions of the practice. This role serves as an important point of contact for patients and supports clinical staff by keeping workflows organized and efficient.
Key Responsibilities- Schedule patient appointments, procedures, and follow‑up visits
- Coordinate and process incoming and outgoing referrals
- Verify and update patient demographic and insurance information
- Answer and route incoming phone calls in a professional manner
- Assist patients with questions related to appointments and care coordination
- Maintain accurate documentation within the electronic medical record
- Provide general administrative support to the Thoracic Surgery team
High school diploma or GED preferred.
Certifications:
N/A
Six months of medical office experience required.
Required:
N/A
Proficient computer skills.
Maine Health will never request financial information during the interview or pre‑hiring process. All legitimate communications will come from an email address ending in . If you suspect fraudulent activity, please report it immediately to mhcareers.
Additional Information
With a career at any of the Maine Health locations across Maine and New Hampshire, you'll be working with health care professionals that truly value the people around them - both within the walls of the organization and the communities that surround it.
We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow - programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well‑being resources for you and your family.
Maine Health remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you're looking to build a career in a place where people help one another deliver best‑in‑class care, apply today.
If you have questions about this role, please contact rebecca.rand
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