Sr. Technical Architect/Technical Architect Director - PACE; Products, Auto, Consumer, Or Energy Industry
Listed on 2026-10-03
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IT/Tech
IT Consultant, CRM Systems & Management, IT Project Manager
Customer Success
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Job DescriptionThe Professional Services organization is focused on delivering Salesforce's world-class product and project offerings to ensure customers are getting the most out of the Salesforce Platform. We help customers accelerate their path to value with Salesforce, focused on making sure you're set up for long-term success to tap into the full capacity of the Salesforce platform, fast. We help you plan your strategic roadmap and we make sure you are building Salesforce so that it's easy to maintain and adapt down the road, minimizing potential technical debt.
Aboutthe team
Professional Services delivers Salesforce's world-class product and project offerings so customers get the most from the platform, fast – building strategic roadmaps and Salesforce implementations that are easy to maintain and adapt, minimizing technical debt. Our team of thousands of Salesforce experts shares 20+ years of best practices with customers and partners.
Responsibilities- Serve as a trusted, strategic advisor and Salesforce platform expert to C‑level stakeholders at high‑profile enterprise clients
- Architect multi‑cloud technology solutions across application, data, integration, and security domains to meet client needs
- Guide and lead cross‑functional teams of architects and developers; for Director‑level, direct people management of technical teams
- Facilitate executive workshops, drive program governance, and manage partner/customer negotiations
- Identify and proactively manage risk areas, seeing issues through to resolution
- Review and correct project/program direction, approach, and key artifacts to keep programs on track and solutions maintainable
- Guide customers and colleagues in rationalizing and adopting emerging technologies that drive business value
- Lead internal strategic initiatives to grow the consulting practice; contribute to the community's knowledge base and thought leadership
- 8+ years of enterprise architecture or consulting experience (10+ years for Director level)
- 4+ years leading Salesforce Core Projects (Director level: 2‑5 years of direct people management additionally required)
- Strong application design skills combined with data, integration, and security architecture expertise
- Strong presentation and communication skills – able to present and defend a point of view to varied audiences, including C‑level
- Proven ability to analyze, design, and optimize business processes via technology and integration
- Agile methodology fluency and a collaborative, high‑integrity leadership style
- Bachelor's degree in Computer Science, Engineering, or a related quantitative field (or equivalent work experience)
- Salesforce Certified Technical Architect (CTA) credential, or active progress toward it, or multiple Salesforce Architecture certifications
- Strong Enterprise Architecture background
- Experience with AI‑powered development tools (e.g., Git Hub Copilot, Cursor, Agentforce for Developers)
- Experience leading a technical team or workstream, with a passion for mentoring talent
- Ability to build and maintain relationships with C‑level executives and senior…
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