Billing Research Specialist

Billing Research Specialist

Wheels, LLC

The Billing Research Specialist will be responsible for analyzing daily and monthly billing data for trends and variances. This role requires an analytical mindset to assess data and prioritize tasks in a fast‑paced, fluid environment. Tasks also include managing and processing vendor invoices for vendor payment according to terms, maintaining vendor relations, and performing account reconciliation.

• Manage the production of special billing reports and requests as required.
• Manage 3rd Party Payment Services as requested, including collaboration with the EDI team to establish electronic feeds of client invoices.
• Work with internal and external customers including Sales, Marketing, and Executive Management Team to resolve client invoicing inquiries, identifying root causes.
• Responsible for understanding the current billing processes for production and distribution of client invoices.
• Develop a knowledge of all invoice formats, placement of all invoices, and all contract types and product types.
• Identify gaps and opportunities for overall efficiency in the billing process and develop formal recommendations.
• Prepare and audit databases supporting client audits for Pre‑ and Post‑Billing activities.
• Prepare supporting documentation with detailed explanation of database tables for client audits.
• Review, analyze, and prepare vendor invoices, including specialty accounts, for processing.
• Prepare and scan vendor invoices within imaging system.
• Identify the root cause of vendor and client inquiries.
• Enlist the efforts of Account Managers and Senior Management when necessary to accelerate the billing process and resolve issues.
• Collaborate with the Accounts Receivable team to research, analyze, and resolve client billing disputes as needed.
• Manage and monitor improvement actions to measure the success of changes and enhancements.
• Back up team members in their absence.
• Create ad‑hoc reporting as necessary.
• Enforce quality procedures; develop and implement new analyses to ensure accuracy of pricing and billing associated with new products and modified client agreements.
• Other duties and responsibilities as assigned.

• No leadership responsibility.

• Demonstrate flexibility, self‑control, and responsibility.
• Demonstrate a proactive approach internally and externally.
• Project enthusiasm along with problem solving.

• Bachelor’s Degree in Accounting or Finance preferred.
• Related work experience of 5 years or commensurate experience with Billing.
• Strong financial analytical and customer service skills.
• Must possess keen attention to detail.
• Expert level PC skills including MS Excel (Pivot tables, Lookups) and Access; knowledge of SQL strongly preferred.

• Work Environment: This position is in Schaumburg, Illinois and operates in a professional office environment.
• Position Type/Standard
  
  Schedule:
  
  This is a full‑time position, Monday through Friday; works onsite 3 days a week and one Saturday a month.
• Total travel:
  No travel is expected for this position.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Associate

Full‑time

Accounting/Auditing and Finance

• Medical insurance
• Vision insurance
• 401(k)
• Paid paternity leave
• Paid maternity leave
• Disability insurance

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