Receptionist, Administrative​/Clerical

Overview

Join to apply for the Receptionist role at H&R Block
.

Our Company At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong. We strive to continuously improve our business with Block Next, a multi-year roadmap focused on innovation, client experience, and sustainable growth.

At H&R Block, we are curious, creative, and always on the move.

If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

• Help clients and build relationships by inspiring confidence as you guide clients through their needs, decisions, and scheduling.
• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as requested and ensure client needs are met during service, whether in person, over the phone, or virtually.
• Maintain office cleanliness and organization of resources with the team.
• Other duties as assigned.

• High school diploma or equivalent
• Ability to work a flexible schedule and/or in multiple locations
• Sales/marketing experience (preferred)
• Experience in a fast-paced environment and customer service
• Ability to multi-task with strong organizational and time-management skills
• Computer proficiency; ability to use Microsoft Office

• Professional and welcoming client interaction
• Ability to guide clients to the appropriate services
• Effective scheduling and client experience management
• Team-oriented approach to office maintenance and operations

• Employee Assistance Program with Health Advocate
• Wellbeing program, Better You, for healthy habits
• Neurodiversity and caregiver support
• Discounts on everyday items and services
• Health coverage, 401(k), Employee Stock Purchase Plan (eligibility rules apply)
• Access to additional benefits information

H&R Block is an equal opportunity employer. We celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

The pay range for this position is listed below. Local minimum wage laws apply. Pay decisions are based on experience, education, skill, performance, and geographic location. Eligible associates may participate in incentive plans and benefit programs described by the company.

Pay Range
: $11.00 - $27.00 per hour

Note
:
Local requirements may apply to posted information.

• Seniority level:
  Not Applicable
• Employment type:
  
  Full-time
• Job function:
  Administrative
• Industries:
  Retail

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