Customer Sales Analyst

Description

Our most important asset is our people. Who we are, what we do, how we do it and why we are passionate are all centerpieces of why we succeed.

We are proud to be recognized:

• Among America's Best Midsize Employers by Forbes in 2021, 2022 and 2024
• As a Chicago Tribune Top Workplace for four consecutive years )

This role will either be remote-based in Bentonville, AR OR hybrid around Schaumburg. The Schaumburg office (Fellowes Mobile) currently operates two days in office;
Tuesdays and one other week day.

As the Customer Sales Analyst you will be responsible for supporting sales by providing sales reporting, administrative, and customer support. The role could have direct contact with a variety of roles at Walmart including Planning, Merchandising, and Replenishment, as well as internally including Sales/Account Management, Replenishment, Demand Planning, Logistics and Marketing. This role will assist the Walmart Sales Lead in the day-to-day management of planning and monitoring executional objectives.

This role will be the primary architect and administrator for all category/segment/item level reporting.

• Own weekly reporting of retail sales results, scorecards, POS, inventory and POS forecasts
• Pull raw data from Retail Link and translate results into actionable insights
• Provide weekly performance recaps to internal teams and the Walmart buyer (instocks, units/store/week, key callouts)
• Track sell‑through on features, modular changes, and promotional items

• Analyze promotional performance compared to expectations/investment
• Conduct market basket analysis and other customer‑specific analytics as assigned
• Provide insights and visuals that support Line Reviews, customer touch bases, and internal strategy meetings

• Manage online item setup and ongoing content accuracy for
• Assist with e‑commerce data scrubs and troubleshoot inaccuracies
• Manage item creation and maintenance for Walmart US and Canada

• Work closely with Sales, Replenishment, Planning, and Marketing to support new item launches and promotional planning
• Review and align customer POS forecasts with internal forecast teams
• Communicate regularly with customer replenishment to ensure business continuity

• 2+years of Walmart analytical experience — Walmart supplier or Walmart direct
• Strong command of Retail Link (required);  experience (highly preferred)
• Ability to combine data, insights and storytelling to drive business decisions
• Experience managing 200+ active SKUs while juggling multiple priorities
• Proficiency in Excel, PowerPoint, and data visualization
• Experience with syndicated data (Nielsen, IRI, Numerator) is a plus
• High collaboration, attention to detail, and a solutions‑focused mindset

The hiring range for this position in Schaumburg, IL or Bentonville, AR is $65,000 to $75,000 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job‑related knowledge, skills, and experience, among other factors. An annual incentive may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the level and position offered.

An overview of our benefits offering is available here:
Fellowes Benefits Overview.

For over a century, Fellowes has been committed to positively impacting people through our culture, relationships, and solutions. We have evolved toward relevance with each decade and generation, responding to a constantly changing world. Today, we are on an ambitious journey to grow our influence and impact in enhancing and maximizing work experiences worldwide. We are a "Brand on the Move" and remain committed to finding new ways to help people work better and feel better.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Fellowes, Inc. does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Fellowes’ property, and Fellowes will not be obligated to pay a referral fee. This includes resumes submitted directly to hiring managers without contacting the Talent Acquisition Department

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