Print and Digital Lead

Print and Digital Copy Lead at Citi

We’re seeking an experienced and strategic Copy Lead to shape the voice of the Citi brand in lower funnel marketing communications. This lead will manage a team of dynamic copywriters and oversee the development of compelling, consistent messaging across all channels. As a key creative partner, they will collaborate closely with designers and key stakeholders to develop inspiring, impactful campaigns.

• Lead Copy Direction – Define, maintain and evolve the brand’s voice to ensure consistency across all content
• Creative Concepting – Collaborate with designers and strategists to develop concepts and campaign messages that align with business objectives
• Team Leadership – Mentor and manage a team of writers, providing guidance, continual feedback, and fostering a collaborative and growth‑oriented environment
• Cross‑Functional Collaboration – Partner with colleagues across strategy and marketing teams to strengthen work and impact
• Quality Control – Ensure all copy is on brand, consistent and legally compliant
• Project Management – Prioritize and manage multiple projects, ensuring timely delivery and alignment with campaign
• Foster a Creative Culture – Champion a positive, inclusive and innovative design culture that encourages continuous learning and collaboration

• 8+ years of leadership experience leading copywriters / providing copy direction
• Agency experience (in‑house agency experience is a plus)
• Strong presentation skills and the ability to clearly and effectively discuss projects
• Experience utilizing a work management platform
• A BA or higher in English, Marketing or a related field
• A comprehensive online portfolio showcasing your strongest work, including examples relevant to email and direct mail
• Mastery of Microsoft Office Suite: including Word, Excel and Power Point
• Figma familiar, knowledge of collaborative work spaces
• Familiar with creative AI tools
• Proficient in AP Style and excellent command of English grammar
• Strong communication, project management, and organizational skills
• Able to balance speed with precision and adapt to evolving priorities

• Bachelor’s/University degree (Master’s degree preferred)

Primary

Location:

Schaumburg, Illinois, United States. Salary Range: $ – $. In addition to salary, Citi offers discretionary and formulaic incentive and retention awards, medical, dental & vision coverage, 401(k), life, accident & disability insurance, wellness programs, paid time off (vacation, sick leave, paid holidays). For additional information regarding Citi employee benefits, visit

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, view Citi’s EEO Policy Statement and Know Your Rights poster.