Voice Customer Coordinator: Drive CX & Growth
Listed on 2026-10-06
-
Customer Service/HelpDesk
MISUMI Americas is seeking a VOC Coordinator to translate customer feedback into actionable insights across Customer Experience, Product, Logistics, and Engineering. You will own the end‑to‑end lifecycle of survey feedback, drive root cause analysis, and communicate findings to stakeholders to reduce friction and improve loyalty.
The role emphasizes data analysis (NPS, CSAT, open‑text) and regular VOC reporting, with a focus on closing the feedback loop with customers and driving program
For the Voice of the Customer Coordinator:
Drive CX & Growth position at Fictiv, we are reviewing applications now.
The position is based in Schaumburg, IL, United States.
This opportunity is part of our work in Management & Operations, IT & Technology.
The advertised compensation is 51.000 - 62.000.
We aim to respond to suitable candidates as soon as possible.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).