Immersive Guest Experience Lead Leadership
Listed on 2026-10-07
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Customer Service/HelpDesk
Event Management & Planning, Customer Service Rep, Retail Associate/ Customer Service
Merlin Entertainments is seeking a Guest Experience Shift Lead for Wondra Chicago to help manage daily operations and ensure a positive guest experience. You will assist with coaching and leading team members, maintaining a fun and safe environment for families, and collaborating with supervisors across attraction teams.
The role emphasizes leadership growth, excellent guest service, and availability on weekends and holidays within a fast-paced, immersive attraction setting in the Chicago area.
We invite applications for the Immersive Guest Experience Lead — Growth & Leadership position located in Schaumburg, IL, United States.
This is a genuine opportunity to take on the Immersive Guest Experience Lead — Growth & Leadership role at Merlin.
As a Immersive Guest Experience Lead — Growth & Leadership, you will play an important part at Merlin in Schaumburg, IL, United States.
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