Voice of Customer Insights Coordinator
Listed on 2026-10-07
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Customer Service/HelpDesk
Customer Success Management
MISUMI Americas is seeking a VOC Coordinator to translate customer feedback into actionable insights and drive continuous improvement across product, service, and operations. You will own the end-to-end lifecycle of survey feedback—from intake to root-cause investigation and cross-functional follow-up.
The role emphasizes data analysis of NPS/CSAT and open-text responses, collaboration with multiple teams, and clear communication of insights to stakeholders to reduce churn and build loyalty.
Our organisation is growing, and we are hiring a Voice of Customer Insights Coordinator in Schaumburg, IL, United States.
As a Voice of Customer Insights Coordinator, you will play an important part at Fictiv in Schaumburg, IL, United States.
We invite applications for the Voice of Customer Insights Coordinator position located in Schaumburg, IL, United States.
The following opportunity is for a Voice of Customer Insights Coordinator with Fictiv.
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