Director of Client Services & Customer Experience
Listed on 2026-10-08
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Customer Service/HelpDesk
Client Relationship Management, Customer Success Management -
Management
Client Relationship Management
Wheels is seeking a Director of Client Services to lead the account management function and drive exceptional service experience for fleets. You will guide the Managers who lead the client services team and ensure training, processes, tools, and resources enable strong client relationships.
The role emphasizes aligning departments to Wheels’ customer service vision, leveraging market trends to refine service models, and delivering measurable improvements in customer and employee satisfaction.
This role is for the Director of Client Services & Customer Experience role at wheels.
Are you ready to take on the Director of Client Services & Customer Experience role at wheels?
We would love to welcome a new Director of Client Services & Customer Experience to our group in Schaumburg, IL, United States.
For the Director of Client Services & Customer Experience position at wheels, we are reviewing applications now.
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