Customer Service Manager — Lead –CSR Team Impact
Listed on 2026-11-04
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management -
Management
Client Relationship Management
PALFINGER seeks a Customer Service Manager to lead the CSR team at our Huntley, Illinois distribution hub. You will oversee day-to-day operations and be the primary escalation point for customer concerns, driving improvements in processes, training, and service delivery.
You will coach the CSR team, coordinate with Global Service, Documentation, Data Management, and Shipping, and support a responsive, high-quality customer experience across channels.
We are looking to fill the Customer Service Manager — Lead 8–10 CSR Team, Growth & Impact position at PALFINGER in Schaumburg, IL, United States.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Schaumburg, IL, United States.
This opportunity is part of our work in Management & Operations, Sales.
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