Financial Aid Representative - Continuing Students

Join to apply for the Financial Aid Representative - Continuing Students role at Auguste Escoffier School of Culinary Arts

Auguste Escoffier School of Culinary Arts is a leading accredited provider of online and campus‑based culinary training and education. The school's professional programs offer the proven combination of a classic and contemporary approach to modern industry skills training as well as a sustainability‑centered and business‑focused curriculum. Professional programs in Culinary Arts and Pastry Arts are available online and at ground campuses in Austin, Texas, and Boulder, Colorado.

Escoffier also offers enthusiast training online and on ground. If you're looking for a dynamic, fast‑paced growth opportunity, we'd like to hear from you.

The Financial Aid Representative – Continuing Students is responsible for assisting students in navigating the setup of aid to help cover their tuition, as well as monitoring their progression throughout their program. Daily responsibilities vary with the student’s lifecycle. At times, it is application‑heavy; at others, processing, recalculating, and auditing take on more of a priority.

• A deeper understanding of how financial aid progresses
• Ability to quickly reconcile a ledger
• Very close attention to detail
• The ability to explain more complicated situations in a way that is meaningful for the student

• Keep sensitive information safe and secure
• Show promptly for scheduled meetings and calls
• Successfully implement new procedures
• Foster an engaged working relationship with institution counterparts
• Other duties as required or assigned

• High School Degree or equivalent, Associate degree preferred
• Prior financial aid experience of at least 3 years

• Communication Skills
• Detail Oriented
• Time‑Management Skills
• Organizational Skills
• Team‑oriented
• Coachability:
  Being receptive to feedback, willing to learn, embracing continuous improvement
• Ethics:
  Has personal and professional ethics and fosters a diverse and respectful workplace
• Computer proficiency in Microsoft Office Products (Word, Excel, etc.)
• Ability to interface with staff and external relationships in a professional manner, including a demonstrated commitment to customer service

The expected hourly range for this position is $21.64 to $25.24.

• Medical, dental, vision, life, voluntary life and disability insurance
• 401k Retirement Program with an employer match
• Enhanced Employee Assistance Program
• Vacation and sick days
• 11 paid holidays

Triumph Higher Education LLC and its Companies are an Equal Opportunity Employer. The Company does not discriminate on the basis of race, religion, color, gender, gender identity, sexual orientation, age, non‑disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. Triumph Higher Education LLC and its affiliates are Drug Free Workplaces.

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