Receptionist IL

Receptionist IL – Andretti Indoor Karting & Games

Join the team as a part‑time Receptionist. Experience with family entertainment centers is great, but not required.

Base pay range: $17.00/hr - $20.00/hr

Position Summary: A Receptionist is responsible for anticipating guest needs, exceeding guest service expectations, and maintaining a clean, safe, welcoming environment.

• Welcome visitors by greeting them in person, via email, or telephone.
• Answer the telephone within the 2‑ring guideline and follow up on any missed calls.
• Check, respond and disperse any voicemails or messages to appropriate persons.
• Communicate and screen calls for department manager and other management personnel.
• Maintain office security by following safety procedures and controlling access to the reception desk.
• Perform clerical duties such as filing and faxing.
• Receive and sort daily mail and deliveries.
• Create and run documents using Microsoft Office Suite.
• Assist guests in a friendly and positive manner with a sense of urgency.
• Assist with guest recovery and notify the manager to ensure a positive experience.
• Maintain knowledge of Andretti brand, product, and policies.
• Communicate clearly and professionally with guests and co‑workers.
• Work as a team player to meet guest needs and support other departments.
• Observe, instruct, and monitor guests for safety and guideline adherence.
• Attend required department and company meetings and training sessions.
• Maintain a clean and safe work area.
• Be aware of facility emergency procedures.
• Perform opening, running, and closing duties as assigned.
• Prior guest service or hospitality experience preferred.

• High School Diploma or equivalent.
• Positive, upbeat, and sociable attitude throughout the workday.
• Ability to work a varied schedule, including days, nights, holidays, and weekends.

• Salary from $17–$20/hr.
• Medical, dental, and vision insurance coverage.
• $1,200 company‑paid Health Savings Account.
• Accrued vacation time.
• 401(k) retirement program with generous company match.
• Life, short‑term, long‑term disability insurance.
• Accident, critical illness, and voluntary life insurance.

• Walk or stand for extended periods.
• Lift up to 15 lbs., and occasionally up to 50 lbs.
• Perform tasks requiring bending, reaching, turning, and climbing.
• Communicate quickly and accurately.
• Work in environments with bright, dim, or flashing lights and loud sounds.
• Use manual dexterity to operate equipment.
• Follow and maintain safety standards at all times.

Entry Level

Full‑time

Administrative

Entertainment