Sr Channel Partner Services Specialist

Introduction With an eye for detail and a contagiously positive attitude, you’re the teammate everyone counts on to get the project buttoned up and across the finish line.

OverviewWhat We Do:

We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That’s what we do. We’re the IT Department’s IT Department.

Who We Are:

Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It’s what makes Connection unique—what drives us to innovate and create technology solutions that stand apart from the crowd. We’d love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others.

Why You Should Join Us:

You’ll find supportive teammates and a rewarding career at Connection—plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees’ emotional well-being. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources.

You’ll also enjoy a generous paid time off package that includes not only vacation and care time, but also Wellness and Volunteer Time Off days.

Responsibilities

• Provides pre-sales technical consulting utilizing the tools and engineering partners available, conducts assessments to understand client challenges and business objectives as it relates to XaaS solutions. Designs and presents technical solution configurations based on client needs and solution pricing while recommending applicable services as part of the overall client solution.
  • Collaborates with partners to design technical solutions as needed.
  • Advises on pricing programs and manages deal registration.
  • Serves as subject matter expert to Account Managers on XaaS solutions.
  • Engages Connection Technology Practices to ensure optimal results for the client based on the solution(s) selected.
• Develops and expands business opportunities by collaborating with Account Managers, Sales Leadership, and others as needed to identify XaaS solution opportunities and target accounts through proactive engagement.
  • Leverages Company and external tools to identify strategic prospects for advanced technology solutions.
  • Engages in customer and prospect calls to discover and qualify advanced technology opportunities within these accounts.
  • Forecasts and manages pipeline to meet monthly recurring revenue (MRC) target.
• Ensures professional development to increase knowledge of XaaS solutions, applications and services, keeps abreast of trends and market conditions, and maintains and/ or achieves certifications for professional development.
  • Attends applicable industry and manufacturer training sessions to increase knowledge in respective practice area.
  • Achieves vendor certifications through online or onsite training.
• Utilizes sales enablement strategies to educate selling organization on strategies and tactics to grow XaaS practice area in the assigned business segment(s) successfully.
  • Leads co-creation and presentation of technical training.
  • Coaches Account Managers on XaaS technologies and partner offerings.
  • Supports XaaS and Connectivity marketplace partners in an effort to remain abreast of new technologies and offerings to incorporate into ongoing training and development materials.

Requirements

• Proficient use of Microsoft Office including Excel/PowerPoint, Microsoft Teams, and relevant internal business systems.
• IT aptitude with strong desire to continually learn and apply latest technologies.
• Advanced working knowledge of XaaS partner-specific technology.
• Advanced working knowledge of XaaS technologies and related product solutions.
• Adept at providing technical solutions based on…