Business Systems Analyst III, Guidewire Policy Center

Overview

Zurich North America is currently hiring a Business Systems Analyst III to work at our Schaumburg North America HQ.

• Lead the analysis of business requirements and translate them into user stories and acceptance criteria.
• Coordinate and lead activities with product owners to gather requirements.
• Document detailed functional and non-functional requirements.
• Utilize requirements management tools and techniques such as Use Cases, Data Matrix, Process Flow Diagrams, and JIRA, etc.
• Support development, testing, implementation, and training activities.
• Apply Agile methodology and Scrum and perform business analysis processes independently in accordance with Zurich's project management framework and risk policy.
• Provide subject matter expertise to the organization.
• Support system test planning to ensure that test conditions, scripts, validation criteria, and expected results accurately test the business and non-functional requirements.
• Collaborate with business and technology leaders to identify and support process improvement opportunities, focusing on scalability, reusability, and supportability.
• Research and document current solutions to determine the best methods for integration or enhancement.
• Maintain effective work routines and individual accountability, advocating for business needs and continuous improvement to increase the value of solution delivery.

• Communication skills – verbal, written, and listening; ability to adjust style and level of communication based on audience
• Negotiation skills – consider all parties’ needs, interests, and motivations and encourage win/win outcomes
• Facilitation skills – effectively lead organized and focused meetings
• Elicitation skills – question stakeholders and subject matter experts in order to understand business needs; ability to pull out the underlying need and the problem, and not just the desired solution
• Analytical thinking and problem solving – can identify if a solution will meet business needs; ensures solutions solve underlying problems instead of the immediate need
• Organizational skills – self-motivated and self-managed; plans according to priorities and timelines
• Adaptable – responds to organizational changes and changing priorities
• Resiliency – thrives when faced with complex systems, complex problems, and demanding deadlines

• Bachelors Degree in Business Administration or Computer Science or Engineering and 8 or more years of experience in the Information Technology area
• OR High School Diploma or Equivalent and 10 or more years of experience in the Information Technology area
• Process reengineering; LEAN/Six Sigma experience
• Experience with process modeling tools
• Insurance application system design/analysis experience
• Experience with use case development
• Experience with Rapid Application Development (RAD) tools/techniques

• Knowledge of commercial insurance industry business processes
• Experience in working on large / complex Insurance / Underwriting transformation programs
• Experience with Low code No code technology (e.g., PEGA, Mendix)
• Experience in understanding and applying various delivery approaches (i.e. Agile, Waterfall, Scrum)
• Advanced negotiation skills
• Strong consultative experience preferred
• Experience with collaborating across many teams
• Strong analytical and problem-solving skills
• Strong written and verbal communication skills
• Strong experience with Microsoft Office/Share Point

The compensation range for this position is 85,.00, with short-term incentive bonus eligibility set at 15%.

Location(s): AM - Schaumburg
Remote Working:
Hybrid

Schedule:

Full Time
Employment Sponsorship Offered:
Yes

Zurich North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.