Business Systems Analyst III

Business Systems Analyst III

129278

Zurich North America is currently hiring a Business Systems Analyst III – Property working out of our Schaumburg, IL North America Headquarters supporting our property business.

Responsibilities:

• Provides 2nd level production support for Large Property Underwriting application, assisting users in troubleshooting application issues, identifying training needs and working with development team as needed to resolve issues or create defect logs to resolve in an upcoming release
• Coordinates and leads activities with Product Owner/business stakeholders to gather detailed requirements from through interviews, documentation and facilitated working sessions for approved projects and enhancements. Monitors business decisions and manages requirements documentation and communication.
• Leads analysis of requirements to determine the systems’ potential and defines impact to other business units and systems. In addition, provides input to the development effort.
• Creates process models based on business requirements in order to determine the completeness of the information and process components.
• Provides Customers with cost/benefit analysis, risk assessment, scope definition of proposed requirements.
• Guides users in building business case;
  Performs impact analysis;
  Supports application testing, implementation and training activities throughout the process.
• Leads individual or sub project tasks affecting single or multiple business and IT departments.
• Evaluates project impact through consultation with the business, regulatory, Information Technology management, development, quality assurance, validation, and training teams.
• Performs system configuration and integration testing including the functionality, performance and fit to ensure original requirements are met.
• Performs production deployment checkout testing during release deployment, at minimum quarterly, additional releases as needed
• Evaluates project impact through consultation with the business, regulatory, Information Technology management, development, quality assurance, validation, and training teams.
• Manages work plans, timelines and budgets. Evaluates relative feedback and Return On Investment to effectively prioritize projects. Evaluates project impact through consultation with the business, regulatory, Information Technology management, development, quality assurance, validation, and training teams. Partners with stakeholders to identify necessary department resources to meet defined objectives.
• Performs business process modeling and re-engineering based on business requirements in order to determine the completeness of the information and process components.
• Utilizes Unified Modeling Language tools in creating Use Cases, Class and Sequence Diagrams based on the product design documentation.
• Mentors team members in technology, architecture and delivery of applications.

Basic Qualifications:

• Bachelor’s Degree in Business Administration or Computer Science or Engineering and 8 or more years of experience in the Information Technology area OR
• High School Diploma or Equivalent and 10 or more years of experience in the Information Technology area AND
• Process reengineering; LEAN/Six Sigma experience
• Experience with process modeling tools.
• Experience with use case development.
• Experience with Rapid Application Development (RAD) tools/techniques.

Preferred Qualifications:

• Strong analytical skills
• Good working knowledge of Microsoft Office tools
• Solid understanding of and experience with Zurich underwriting applications and Large Property underwriting workflow
• Commercial insurance experience (preferred experience with Large Property)
• Strong analytical and planning skills
• Ability to effectively manage changing priorities
• Strong written and verbal communications skills
• Experience with change management tools/methodologies
• In-depth experience with testing scenarios execution
• Certified Business Analyst Professional (CBAP)
• Advanced Software Development Life Cycle (SDLC) skills
• Consulting experience
• Experience in an analytical role on complex enterprise projects
• In-depth knowledge of insurance business processes and processing

Your pay at Zurich is based on…