Production Technician
Listed on 2026-10-12
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IT/Tech
The Production Technician is responsible forthe technical operation, maintenance, troubleshooting, and continuous optimization of event production facilities, control rooms, and broadcast systems for an established client. This person requires a strong curiosity to learn the production environment and offers suggestions for improvement.
The Production Technician is responsible forthe technical operation, maintenance, troubleshooting, and continuous optimization of event production facilities, control rooms, and broadcast systems for an established client. This person requires a strong curiosity to learn the production environment and offers suggestions for improvement.
WHO WE AREAVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences,create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services.
Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward.
WHAT YOU’LL DO- Overseeing the technical health, operational readiness, and support of event and broadcast production systems across multiple production environments.
- Assist with troubleshooting, repair coordination, and escalation management for production technologies and infrastructure.
- Supporting the execution of onsite, hybrid, virtual, and broadcast-style events.
- Partnering with client event teams and the production team to define and implement technical production strategies.
- Support the technical operational needs for productionenvironmentsbyassisting with high-quality video, audio, streaming, webcasting and presentation experiences for live, virtual, and hybrid events.
- Provide the day-to-day technical support and operational readiness of control rooms, event spaces, and production technologies.
- Diagnose,troubleshoot, repair, andcoordinateresolution of hardware, software, signal flow, networking, and streaming issues within the production environment.
- Coordinate with the help desk, internal engineering teams, vendors, and manufacturers tofacilitaterepairs, firmware updates, maintenance activities, and equipment replacementsasrequired.
- Maintain operational checklists, and technical readiness standards for all supported facilities and systems.
- Ensure all production systems, control room technologies, and event spacesremainoperationally ready and compliant with defined standards.
- Work with the team to document technical procedures, troubleshooting workflows, system configurations, and best practices to ensure consistency.
- Track technical incidents, recurring equipment issues, maintenance activities, and operational trends while recommending continuous improvement initiatives.
- Provide consultationregardingproduction workflows, system architecture, signal routing, and event technology strategies.
- Participate in post-event reviews and technical postmortems to identify root causes, operational risks, and opportunities for optimization.
- Support evaluation ofnew technologies, systems, and production solutions.
- Support the setup, configuration, testing, and operation of production systems and control room equipment for live events and broadcasts.
- Configure and support signal routing, streaming workflows, switching, encoding systems, audio/video transport, and remote contribution technologies.
- Support remote acquisition and contribution technologies for remote presenters, hybrid productions, and distributed events.
- Ensure successful integration…
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