Customs Brokerage Director

## Customs Brokerage Director Apply:
Schaumburg, IL:
Posted Yesterday:
R-100980
*
* Job Description:

**** About SEKO
** SEKO started out in business in 1976, operating out of a single Chicago office. Since then, we have built a solid reputation throughout the world as an innovative and flexible provider of first-class logistics services. We provide complete Supply Chain Solutions, specializing in transportation, logistics, forwarding and warehousing. We also lead the industry with innovative and customizable IT solutions, which provide a seamless flow of information and give our growing customer base true supply chain visibility.

With over 120 offices in 40 countries worldwide, our unique shareholder management model enables you to benefit from Global implementation experience and expertise across all industry sectors, coupled with vital in-country knowledge and service at the local level.  
** KEY

ACCOUNTABILITIES INCLUDE**:
* Sets CHB Product priorities and a multi-year roadmap, and works with CHB Managers and Supervisors to foster a culture of compliance, integrity, and excellence.
* Provides leadership for supervisory personnel, licensed brokers, entry writers, and compliance staff, assisting with problem solving as needed to ensure customer retention and satisfaction.
* Train and mentor team members on customs compliance and best practices, enhancing their professional development and performance.
* Conduct annual goal setting and performance evaluation reviews for direct reports while ensuring all staff within the department receive goals and reviews.
* Oversee all aspects of customs clearance processes to ensure compliance with CBP regulations, PGA requirements, and company policy while ensuring accurate and timely entry filing through ABI/ACE across air, ocean, truck/cross-border, and e-commerce shipments.
* Lead customs strategy, compliance, and risk for SEKO’s cross-border e-commerce business, including high-volume, low-value shipments moving by express, air, postal, and truck. Ensure low-value shipments are cleared under the appropriate entry process, with full HTS classification and duty, tax, and fee collection and drive data quality for parcel-level entries through automated classification, validation rules, and system integrations with marketplaces, platforms, and fulfillment partners.
* Maintain SEKO’s corporate customs broker license and national permit in good standing; monitor and ensure the CBP Annual Permit/User Fee and Triennial Status Report are paid and submitted timely.
* Conduct audits and assessments of classification, valuation, country of origin, free trade agreement claims, and entry accuracy; implement corrective actions and update SOPs as necessary.
* Stay abreast of changes in customs regulations and trade policy, including additional-duty programs, tariff refund processes, and PGA requirements, ensuring the organization, clients, and brokerage
* Establish and monitor KPIs for compliance, accuracy, timeliness, productivity, and cost-to-serve, and report results to senior leadership.
* Champion the customs entry platform (e.g., Cargo Wise, Descartes, or equivalent) and drive automation, data integration, and process standardization. Keep abreast of emerging technology changes and innovations through formal or informal study, reading business and professional publications, networking, and participation in professional organizations.
* Maintains profitability of the department through ownership of the brokerage P&L, including budgeting, forecasting, and expense control. Oversee Accounts Receivable and Payable for brokerage services, including duty and fee advances, ACH/statement payments, and collection risk.
* Act as the Compliance point of contact between Sales,…