OEM Customer Account Planner

Location: Schaumburg, IL (Hybrid – 3 Days Onsite / 2 Days Remote)

Salary: $50,000–$65,000/year (Depending on Experience)

Employment Type: Full-Time, Exempt

Hours: Monday–Friday, 9:00 AM–6:00 PM (Flexible)

A Japanese manufacturing and trading company is seeking an OEM Customer Account Planner to manage customer orders, demand forecasts, purchasing, inventory, and shipment coordination. This role works closely with OEM customers, manufacturing facilities, and internal teams to ensure smooth supply chain operations and on-time deliveries.

• Manage customer purchase orders, forecasts, order releases, and delivery schedules.
• Coordinate with customers, suppliers, and manufacturing facilities regarding production, inventory, and shipments.
• Monitor customer demand, inventory levels, and purchasing requirements.
• Prepare and maintain purchase orders and track supplier deliveries.
• Identify and resolve order discrepancies, inventory shortages, and delivery issues.
• Coordinate shipping and logistics activities to ensure timely deliveries.
• Maintain accurate records in ERP systems and prepare sales, inventory, and forecast reports.
• Support invoicing, pricing updates, monthly closing, and other administrative activities.
• Collaborate with Sales, Procurement, Logistics, Warehouse, and Accounting teams.

• 2+ years of experience in order management, purchasing, supply chain, inventory planning, or related fields preferred.
• Experience in automotive, OEM, manufacturing, or distribution environments preferred.
• Bachelor's degree preferred or equivalent relevant experience.
• Experience with ERP systems; JD Edwards experience is a plus.
• Proficiency in Microsoft Excel and Microsoft Office.
• Strong organizational, communication, analytical, and problem-solving skills.
• English required;
  Spanish proficiency is a strong plus.

• No regular business travel required.