Brokerage Operations Leader Customer Success
Listed on 2026-10-06
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Management
Client Relationship Management, General Management -
Customer Service/HelpDesk
Client Relationship Management
NFI is seeking a talented and driven Manager of Brokerage Operations to lead a team of account coordinators and partner with carrier and product teams to optimize customer onboarding and ongoing account management.
The role focuses on delivering exceptional service, developing SOPs, and driving growth and retention across the customer base while reporting to the Senior Director of Brokerage Operations.
We are currently recruiting a Brokerage Operations Leader – Growth & Customer Success for our team in Schaumburg, IL, United States.
The Brokerage Operations Leader – Growth & Customer Success role at NFI is now open for applications in Schaumburg, IL, United States.
Join us at NFI as our next Brokerage Operations Leader – Growth & Customer Success in Schaumburg, IL, United States.
This is a genuine opening to take on the Brokerage Operations Leader – Growth & Customer Success role at NFI.
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